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Student Experience Manager

Faculty of Business and Law (FBL)
£39,992 to £47,722
Please quote reference: 
Temporary contract for 36 months
Closing Date: 
6 July, 2018 - 12:00

The Open University is the world’s leading distance learning institution.  We are currently expanding our programmes and are seeking to recruit a Student Experience Manager (SEM), who will make a significant contribution to the student experience of students within the Faculty.

The Student Experience Manager’s role is diverse and challenging – making a key contribution to operational delivery alongside the academic development of curriculum. The wide ranging nature of the role will involve the selection, induction and ongoing management and development of Associate Lecturers including the monitoring performance, advice and support to students, the design and development of targeted learner and learning interventions to students as well as contributions to module/programme teaching and learning design. Student Experience Managers work with academic and delivery teams across the University.

You will have responsibility for supporting one or more of the Business or Law School modules and will, together with the other Student Experience Managers, take part in tutorial visits (online and face to face), programme briefings, module choice events, staff development events and other associated activities.   It is expected that the successful candidate will have the flexibility to undertake other duties within the Student Experience Team and Faculty as required. 

You will need a relevant qualification at Masters level or equivalent; a successful record of managing people; an understanding and experience of the pedagogy underpinning distance teaching and learning in a work-based context;  demonstrable experience of  using  technologies to support online learners; the ability to be flexible, resilient and a team player; and to be computer literate. Experience of teaching business or law is desirable.

Interview date: 19 July 2018


An application form and job related information are available from the links located below.  Hard copies and access details for disabled applicants are available from the Recruitment Co-ordinator by email (on the link above), quoting the reference number.

We promote diversity in employment and welcome applications from all sections of the community

Job related information: 
PDF icon Job Related Information 14803.pdf345.2 KB

Short Application form with CV

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Thursday, June 7, 2018 - 09:00