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UX Analyst

Unit :  CIO Portfolio
Salary :  £33,797 to £40,322
Location :  Milton Keynes
Please quote reference :  17987
Fixed Term Contract until 31/07/2022
Closing Date :  4 March, 2021 - 12:00

Change your career, change lives

The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.

The role

Learning Experience and Technology (LXT) contains teams which work together collaboratively to design, deliver, and manage a sustainable and unified end-to-end learner experience of technology. We are seeking an experienced User Experience (UX) professional to support the core user-led research, analysis, design, development and user centred continuous improvement of student-facing innovative digital products for a diverse range of users.

The UX Analyst role is a new position within the team and will enhance the ability of the Online Student Experience team to ensure user-centred design principles and processes are fundamental to the development of new products and the continuous improvement of existing ones.

Skills and experience

This role will suit you if you:

  • Possess a higher education qualification or at least 2 years of directly relevant work experience.
  • Have demonstrable experience of embedding user-centred design processes and practices whilst also having experience of the application of user-centred design principles in product design and enhancement.
  • Possess previous experience of designing and running usability testing sessions.
  • Are experienced in reporting and presenting your research methodologies and analysis to sell your solutions to various stakeholders.

The full summary of duties and skills required for the role can be found within the Job Description.

If you would like to discuss the particulars of this post before making an application, please email

What you get in return

Benefits include a supportive and friendly working environment, 33 days holiday per annum pro rata plus Bank Holidays and Christmas closure days and an attractive pension proposition.

Closing date: Thursday 4th March 2021 - midday

Interview dates: week commencing 15th March 2021

How to apply

Unless otherwise stated in the advert, all applications are completed online via the OU Job’s page and following the instructions below and clicking the “APPLY NOW” link below. Applications submitted via 3rd party websites will not be considered.

To apply for this role please submit the following;

  • CV
  • Personal statement, up to 1,000 words, you should set out in your statement why you’re interested in this role and provide examples of where your skills and experience meet the required competencies for this role as detailed in the job and person specification.

The above documents will need to be submitted as one attachment during the application process, please include the personal statement followed by the CV in this document.

To ensure that your file is uploaded to our system correctly, please make sure your document is saved with the following file name as appropriate to the vacancy you are applying for: UX Analyst, surname, first initial.

You will need to have your documents ready ahead of submitting the electronic application.


You will receive updates regarding your application from Please ensure this email address is added to your list of trusted senders. Please also keep an eye on your junk folder to ensure you do not miss any important updates regarding this role

We value diversity and we recognise that different people bring different perspectives, ideas, knowledge and culture, and that this difference brings great strength. Applications from candidates with protected characteristics are welcomed.

Job related information : 

PDF icon 17987 job desc.pdf106.55 KB

Posting Date :  11 January, 2021 - 15:45

Contact us

If you have any queries or questions about the recruitment process, or regarding your application, please contact:

If you have any feedback regarding the recruitment process, please contact the Senior Resourcing Account Manager who will look into the matter.

Senior Resourcing Account Manager,
Resourcing Hub,
The Open University,
Walton Hall,
Milton Keynes,