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Volunteer & Representation Administrator

Unit :  Open University Students Association
Salary :  £23,067 - £25,941, pro rata
Location :  Milton Keynes
Please quote reference :  13420
Part Time – 21 hours per week (actual salary for 21 hours £13,840 – £15,564)
Closing Date :  8 March, 2021 - 09:00

Home-based until at least April 2021. Normally based in Milton Keynes.

The Organisation

The Open University Students Association serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The OU Students Association is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy.

The Job

As part of the Student Volunteering and Representation team, the Administration Assistant will provide high quality administrative support to the Head of Student Volunteering and Representation and wider team over a number of projects; supporting our recruitment processes for volunteer management, contributing to achievement of our volunteer strategy and representation action plan.  The post holder’s duties will include typing and proof reading documents such as handbooks and training materials; updating and maintaining the volunteer database; scheduling internal meetings, producing agendas and taking minutes; arranging student workshops and training sessions including providing assistance with their organisation and delivery; contributing ideas for events and projects and supporting our large team of volunteers and representatives to have an excellent experience with the Association. The role requires excellent communication skills when responding to student calls, emails and other correspondence as well as a friendly and approachable manner.  As an organisation and team we are committed to Equality, Diversity and Inclusion, and we expect all staff to be passionate about removing barriers to participation and to advocate for minority groups.   

The Person

You will be educated to GCSE standard and have experience of office administration and be used to operating in a busy, person-focused environment. You should be a self-motivated and hard-working team player with good organisational and communication skills. You will be adept in using a range of online and Microsoft based tools, as a quick learner who can intuitively use new IT systems and packages, you will feel at ease creating materials for use on our website and social media. You should be flexible and adaptable with a positive approach and excellent interpersonal skills. You should be able to plan, prioritise and manage your own time and workload. If this describes you and you’re looking for a challenging and varied administration role in a stimulating, friendly and unique environment, then this is the role for you. Come and be part of a passionate team with the motivation to remove barriers to participation for our diverse student body and who strive to provide a range of exciting opportunities for students to develop their skill, have an impact, meet new people and have fun!  A full person specification can be found in the further particulars below.

How to apply

No CVs will be accepted. An OU Students Association application form and a Job-Related Information pack containing the role description and person specification can be downloaded below.

We value diversity and we recognise that different people bring different perspectives, ideas, knowledge and culture, and that this difference brings great strength. Applications from candidates with protected characteristics are welcomed.

Closing date for applications: 9am on Monday 8th March 2021.

We are currently experiencing a high demand for our job vacancies, therefore, may decide to close this job early should we receive high quantities of applications. If you are interested in applying for this role, we therefore encourage you to submit your application early to avoid disappointment.


We promote diversity in employment and welcome applications from all sections of the community

Equal Opportunity is University policy

Job related information : 

PDF icon Job Related Information - Admin Assistant 2021.pdf344.1 KB

Application form (OUSA)

Hard copies and access details for disabled applicants are available from the Recruitment Co-ordinator by email (on the link above), quoting the reference number.

These roles are covered by various terms and conditions and will be made available to successful candidates

Posting Date :  22 February, 2021 - 09:00

Contact us

If you have any queries or questions about the recruitment process, or regarding your application, please contact:

If you have any feedback regarding the recruitment process, please contact the Senior Resourcing Account Manager who will look into the matter.

Senior Resourcing Account Manager,
Resourcing Hub,
The Open University,
Walton Hall,
Milton Keynes,