Improving patient, family and colleague witnesses’ experiences of Fitness to Practise proceedings: A mixed methods study

There are 13 regulators in the UK which ensure over 1.5m health and social care professionals practise safely and act appropriately. If professionals fail to meet the standards, they may face a Fitness to Practise (FtP) investigation and hearing. This is rare compared to the number of professionals and the number of complaints made about professionals. It can be a long and costly process. Regulators’ research has focussed on the registrant and employers. The experience of those who have directly experienced behaviour of the registrant has not been subject to independent research.

Our research aims to understand the experience of people being a witness in this process. We focus on those cases where the witness may themselves or their family member may have been seriously harmed or died. We will examine the impact of being a witness in investigations and hearings at fitness to practise tribunals on the patient or service user, family and colleague witnesses, what support they receive from the regulator and what support they would like. This is important because having to remember traumatic events can be deeply distressing, and even re-traumatising, yet their evidence is often crucial.

Working with the regulators, employers, lawyers and the public, we aim to find out what works and what can be improved.

For more details, see the study website