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The True Potential Centre for the Public Understanding of Finance has been established to provide education and research into the area of personal finance. It is not a regulatory body nor able to offer advice on personal financial matters, for further information on either of these areas, please contact the following services:

Advice

The Chartered Institute of Taxation is the leading professional body in the UK for advisers dealing with all aspects of taxation. As a not-for-profit organisation our primary purpose is to promote education in taxation with a key aim of achieving a more efficient and less complex tax system for all.

The Low Incomes Tax Reform Group is an initiative of the Chartered Institute of Taxation. People on low incomes need their taxes to be as simple as possible. Their aim is to persuade politicians and HM Revenue & Customs to make the tax system easier and fairer for all. They have launched a new Tax Guide for Students website dedicated to helping students and their advisers with their tax affairs.

The Citizens Advice service helps people to resolve their problems by providing information and advice through face-to-face, phone and online services. As the UK's largest advice provider they are equipped to deal with any issue, from anyone, spanning debt and employment to consumer and housing.

The Money Advice Service is an independent service, set up by Government, which helps people manage their money. They do this directly through their own free and impartial advice service. They also work in partnership with other organisations to help people make the most of their money.

 
 Consumer Protection
Financial Conduct Authority logo
The FCA regulate the financial services industry in the UK. Their aim is to protect consumers, ensure industry remains stable and promote healthy competition between financial services providers.
Financial Services Compensation Scheme logo

The FSCS is the UK's compensation fund of last resort for customers of authorised financial services firms. They are independent of the government and the financial industry and were set up under the Financial Services and Markets Act 2000. They may pay compensation if a firm is unable, or likely to be unable, to pay claims against it and do not charge individuals for using their service.

Prudential Regulation Authority logo

The Prudential Regulation Authority (PRA) is responsible for the prudential regulation and supervision of banks, building societies, credit unions, insurers and major investment firms. In total the PRA regulates around 1,700 financial firms.

Financial Ombudsman Service logo

The Financial Ombudsman Service was set up by parliament to sort out individual complaints that consumers and financial businesses aren't able to resolve themselves. Its service is free to consumers and aims to settle individual disputes fairly, reasonably, and informally.

StepChange logo

StepChange aims to help overcome the massive problems that debt presents in the 21st century. The organisation offers debt advice and money management support. They undertake a comprehensive examination of an individual’s financial position, discuss possible solutions and recommend a course of action.

 

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