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Towards a map of marketing information systems: an inductive study

Publication TypeJournal Article
Year of Publication2003
AuthorsDaniel EM, Wilson H, McDonald MHB
JournalEuropean Journal of Marketing
Volume37
Issue5/6
Pagination821-847
ISBN Number0309-0566
URLhttp://oro.open.ac.uk/15948/
Refereed DesignationRefereed

Abstract

Describes an inductively derived process map of marketing, which is used as a basis for a map of marketing information systems. Need for a holistic view of information systems in marketing; Approaches to mapping marketing; Trends in information technology which are making dramatic changes to marketing practice.