Skip to content

Nursing a grievance

Publication TypeJournal Article
Year of Publication2009
AuthorsCornock M
JournalNursing Standard
Volume24
Issue12
Pagination64
ISBN Number0029-6570
URLhttp://oro.open.ac.uk/25933/
Refereed DesignationRefereed

Abstract

The author discusses the British National Health Service (NHS) statutory grievance procedure. He mentions the original complaint and a meeting with the employer to investigate the grievance. The author advises the complainant to be clear about the desired outcome. After the meeting, the employer makes a written recommendation.