| Publication Type | Journal Article |
| Year of Publication | 2009 |
| Authors | Cornock M |
| Journal | Nursing Standard |
| Volume | 24 |
| Issue | 12 |
| Pagination | 64 |
| ISBN Number | 0029-6570 |
| URL | http://oro.open.ac.uk/25933/ |
| Refereed Designation | Refereed |
The author discusses the British National Health Service (NHS) statutory grievance procedure. He mentions the original complaint and a meeting with the employer to investigate the grievance. The author advises the complainant to be clear about the desired outcome. After the meeting, the employer makes a written recommendation.