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Gaining new confidence in management

Mary Fox

Mary Fox is works in The Open University’s Business Development Unit and is developing her career through the Chartered Manager Degree Apprenticeship programme. Mary told us more about her experiences of the apprenticeship and how she is already bringing new skills and confidence to the workplace.

What is your current role at The Open University and how did you get the opportunity to start the Chartered Manager Degree Apprenticeship?

My role at the Open University is Account Management Team Leader. I manage the account management and lead generation teams. I was asked by my line manager in May 2017 if I would like to do the Chartered Manager Degree Apprenticeship as this would help with my progression within the University. I was worried as I wasn’t very academic, however, now I’m glad I took jump as I have learnt so much.

How have you found the modules so far? What have you enjoyed the most?

I have just started my second year and yes, it’s been hard work balancing everything, but I have also learnt so much and been able to implement this into my working day. I can honestly say I have enjoyed every bit of the Chartered Manager Degree Apprenticeship, but the part I really loved was learning to do mind maps. This was all new to me and loved every minute doing these.

What new skills have you already been able to apply to your current role?

The new skills I have learnt are how to communicate to internal and external partners effectively. This has helped my confidence grow and helped me to think like a manager and how to handle difficult situations.

How do you manage to successfully combine your work with your study?

It’s been tough but it’s also made me understand how important it is to have good time management. I sit down with my line manager for my one-to-ones every two weeks and we discuss my 20% time needed off-the-job and how I’m managing my time. This support helps massively and I always recommend this to my peers.

How will the apprenticeship help your future career development?

Since doing the Chartered Manager Degree Apprenticeship I have been promoted to Account Management Team Leader six months after starting my apprenticeship. I now understand management and it grew my confidence to apply for the role which I never had before. The apprenticeship helped me believe in myself.

Mary recently joined The Open University’s Apprenticeships Ambassador Laura Burley at a special event in Parliament to celebrate the third anniversary of the Chartered Manager Degree Apprenticeship.

Mary Fox with apprentices outside Parliament

Find out more about the Chartered Manager Degree Apprenticeship programme and how it can help your organisation.