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To achieve this qualification you will be employed in an administrative role and want to develop your skills in providing routine and more complex administrative support. The diploma is an opportunity for you to develop understanding of and skills in more complex administrative support, perhaps supporting meetings and events or retrieving information. You will demonstrate how you work and communicate in any business environment and use a wide range of everyday administrative tasks such as, using diary systems, document production and supporting meetings.
Plus a range of options to choose covering a variety of tasks and skills such as: work responsibilities, bespoke document production, events and meetings, communications, customer service, managing information and data, working with social media and information technology.
You will provide evidence of your work practice, including completing assignments, case studies, written accounts and providing work products. Evidence is uploaded to an e-portfolio which is available 24/7 on computers, tablets and mobile devices.
An Open University assessor will observe work-based practice on at least one occasion, assess evidence uploaded to the e-portfolio and provide developmental feedback.
You will have access through VQLearner Home to online resources specific to your qualification and links to suggested further study with the Open University.
Support will be provided throughout the qualification by the VQAC Learner Support Team.