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British Telecom (BT) today is a communications services company, providing a range of services in the UK and in more than 170 countries.

The organisation’s need

The company needed to provide its managers with a qualification that would give them a world-class level of development, knowledge and understanding.

The Open University’s solution

The Open University Business School made its MBA available to BT managers.

BT chose The Open University as its MBA provider because the organisation knew that we could offer ‘a level of development, knowledge and understanding which is world class.’

Organisational outcome

The MBA provides BT leaders with the skills and competencies needed for senior leadership roles within the company. It also gives them opportunities to build their network and share ideas with other executives from outside the company, which also benefits BT.

BT chose The Open University for its flexibility in learning, the quality of the provision and support that we offer, and the level of engagement - which allows BT to ensure that the curriculum is delivered in line with its needs.

The BT managers constantly talk to us about the value they have got from the MBA. Primarily, the value is that they can take the knowledge that they gained from the course and put it into demonstration in very relevant work-based projects. So, not only are they getting benefit from those work-based projects being able to support their MBA activities, but we as an organisation are getting great benefit from their new ways of thinking.

Andy Palmer, Head of Skills, BT.

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