Angus Council is the unitary authority of a predominantly rural county located on Scotland’s north-east coast. The Council provides local government services to the area’s 110,000 citizens.
The organisation’s need
The Council wished to promote leadership among its staff in a manner that would have minimal impact on its service provision.
The Open University’s solution
The Open University provided a management programme, comprising a ‘blended’ solution of online content, distance-learning materials and tutorials held at Angus Council’s offices.
Staff took the course within their own time, which minimised impact on service provision.
Participants commented that their learning was relevant, aspirational (encouraging them to consider line management) and caused them to reflect on the bigger picture of the whole service provision.
Staff who were not managers felt that they, too, benefited from the training.
The programme was delivered as part of an ongoing working relationship with Angus Council, which the organisation wishes to continue as a result of this training:
We’ve built up an excellent relationship with The Open University for a number of years. They know our needs. We know what we’re going to get from The Open University, and I’m hoping that we’ll continue with this partnership over a number of years and build on it.
Isobel Anderson, Assessment Centre Manager, Angus Council.