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The content and visual impression of online application forms is just as important as in conventional application forms.

When applying online

  • Check to see if any online help is offered or if there are written guidelines.
  • Check that you can save your answers and amend them, or complete the form later. If not, download or print off the questions and draft your answers first.
  • The form may allow you to copy and paste your answers from a word processing document. This can save time and decrease errors.
  • If the text goes into an expanding box, check how far it stretches and whether you can change the font size.
  • Don’t use symbols in the text as they can cause problems.
  • Consider the content of your answers carefully and spend plenty of time on drafting.
  • Some employers scan applications to see if you have used  key words and phrases, so think carefully about how you describe your activities and skills.
  • Use action words such as ‘organised’, ‘responsible’, ‘lead’, ‘planned’ - and try to match these expressions to the job description or person specification, or the key skills referred to in the section headings.
  • Print and save a copy so you can look at it again before the interview.
  • Only send in your application when you are completely satisfied with the result and have proofread it.

Sending CVs by email

  • Always send a covering email, similar in content to a covering letter.
  • Use the subject line to make clear you are sending a job application.
  • Use a formal style (e.g. Dear Mr Smith), and pay attention to spelling and grammar.
  • Include your CV as an attachment to the email.

Want to practise?

You might like to try Select simulator, which allows you to complete a practise online application, offers hints and tips, and lets you save the form on disk so you can use it as a basis for future applications.