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Vocational qualifications > Qualifications > Business and Administration > Level 3 NVQ Diploma in Business Administration

Level 3 NVQ Diploma in Business Administration

Stockton Carers project, older woman, in discussion with adviser, Widening Parti

Qualification fee and dates

Registration close date Start Date End date Fee
15th March 2014 15th May 2014 15th November 2015 £1640
15th June 2014 15th August 2014 15th February 2016 £1640

This qualification is expected to start for the last time in August 2014

Further details about a replacement qualification will be available during summer 2014


Size of qualification

This Level 3 NVQ Diploma qualification has a minimum credit value of 40

Please read our Level 3 NVQ Diploma Business and Administration Qualification Structure page to find out how these credits must be achieved through a combination of mandatory and optional credits


To register

To register for this qualification you need to complete a pre-registration assessment questionnaire and a registration agreement form. These prompt you to consider all the aspects involved in undertaking a supported distance learning qualification and to seek permission from your organisation to collect evidence in the workplace. To find out more about registering please click here ‘How to Register’


Supported distance learning

To achieve this Level 3 NVQ Diploma you will work through a series of 10 modules. Each module is structured with set activities to enable you to:

  • Gather evidence for the qualification
  • Receive guidance on how to present your evidence
  • Understand how to use the eportfolio system

You will have access through VQLearner Home to online resources and other Open University courses to help you develop knowledge and understanding for the qualification. You will also receive support from the VQAC Learner Support Team and your allocated assessor.


How long will it take?

When you register, you will see that your qualification has a stated end date. You can complete your qualification sooner than the end date if you are able to submit work regularly and at a good pace.

If you do not complete your registered qualification by the stated end date you may be able to apply for an extension which will incur additional fees.


Qualification content and how it is assessed

The majority of credit in this diploma (27 credits) is made up from optional units. The remaining credit (13 credits) is included in the four mandatory units. Each unit in this qualification is split into learning outcomes with associated assessment criteria.

Mandatory Units

The first mandatory unit - Manage own performance in a business environment - is all about managing, prioritising and being accountable for your own work.  You will be required to show how you plan your work and prioritise your tasks whilst being accountable to others for the work you do.  You will need to demonstrate how your behaviour in the workplace supports effective working and show how you plan, prioritise and be accountable for your own work.

For the second mandatory unit, Evaluate and improve own performance in a business environment, you will need to show that you do this by encouraging feedback from others and maintaining a learning plan to record new learning and career opportunities.  This will involve demonstrating your understanding about how you can improve your performance, showing how you evaluate your work, seeking and using feedback on your performance and convert such evaluation and feedback into a learning plan.

When completing the third mandatory unit, Work in a business environment, you will need to demonstrate how you behave in a way that supports diversity, security and confidentiality at work.  This unit is all about how you make positive contributions to ongoing work tasks and procedures, how you approach them and how you improve efficiency.  You will need to show how you respect and support other people at work, how you maintain security and confidentiality and how you take environmental issues (such as waste and sustainability) into account when doing your job.

For the final mandatory unit, Communicate in a business environment, you will need to show how you select and use different styles of communication in order to communicate effectively, whether in writing or verbally.  You will need to demonstrate how you plan communications, how you communicate in a wide range of situations and how you identify ways of developing your communication skills.

Optional Units

The remaining 27 credits are made up from a range of units.  These optional units cover a variety of tasks and skills you may perform in your role within the business environment and are split into key topic areas:

  • Work responsibilities
  • Business support services
  • Project management
  • Document production
  • Events and meetings
  • Communications
  • Customer service
  • Manage information and data
  • Business resources
  • Innovation and change
  • Health, safety and security of people, premises and property 
  • Information technology
  • Leadership and management

The qualification structure