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  4. Level 4 NVQ Diploma in Business and Administration

Level 4 NVQ Diploma in Business and Administration

Qualification fee and dates

Registration close date Start date End date Fee
15th  December 2015 15th  February 2016 15th August 2017 £2150
15th March 2016 15th May 2016 15th November 2017 £2150
15th June 2016 15th August 2016 15th February 2018 £2150
15th September 2016 15th November 2016 15th May 2018 £2150

Size of qualification

This Level 4 NVQ Diploma qualification has a minimum credit value of 53.

The Level 4 NVQ Diploma in Business and Administration Qualification Structure Information page shows how these credits are achieved through a combination of mandatory and optional credits.

To register

To register for this qualification you need to complete a pre-registration assessment and a registration agreement form. These prompt you to consider all the aspects involved in undertaking a supported distance learning qualification and to seek permission from your organisation to collect evidence in the workplace. To find out more about registering please click here ‘How to Register’

Supported distance learning

To achieve this qualification you will work through a series of 12 modules.  Each module is structured with set activities to enable you to:

  • Gather evidence for the qualification
  • Receive guidance on how to present your evidence
  • Understand how to use the eportfolio system

You will have access through VQLearner Home to online resources and other Open University courses to help you develop knowledge and understanding for the qualification. You will also receive support from the VQAC Learner Support Team and your allocated assessor.

How long will it take?

When you register, you will see that your qualification has a stated end date. You can complete your qualification sooner than the end date if you are able to submit work regularly and at a good pace.

If you do not complete your registered qualification by the stated end date you may be able to apply for an extension which will incur additional fees.

Qualification content and how it is assessed

The majority of credit in this diploma (20 credits) is included in the six mandatory units.

The remaining credit (33 credits) is made up from optional units.

Each unit in this qualification is split into learning outcomes with associated assessment criteria, for more information on the requirements…

Mandatory units

The first mandatory unit - Manage and be accountable for own performance in a business environment - is all about working effectively, planning, negotiating and being accountable  for your own work.  You will need to demonstrate how your behaviour in the workplace supports effective working and show how you plan, prioritise and be accountable for your work.

For the second mandatory unit - Evaluate and improve own performance in a business environment - you will need to show that you do this by encouraging feedback from others and maintaining a learning plan to record new learning and career opportunities.  This will involve demonstrating your understanding about how you can improve your performance, showing how you evaluate your work, seeking and using feedback on your performance and converting such evaluation and feedback into a learning plan.

When completing the third mandatory unit - Support the purpose and values of an organisation - you will need to demonstrate how you take a leading role in establishing and maintaining the work environment within your area of responsibility.  This unit is all about how you consistently show respect and support for other people and support the mission, purpose and values of the organisation as a whole.  You will need to show how you support organisational values, help other people at work and how you maintain security and confidentiality.

For the fourth mandatory unit - Support sustainability in a business environment - you will need to show how you take a leading role in supporting the minimisation of waste and the maximisation of efficiency within your own area of responsibility.  You will need to show how you keep waste to a minimum, maintain sustainability and support the maintenance of procedures in relation to disposal of hazardous materials.

The fifth mandatory unit - Assess, manage and monitor risk in a business environment - is all about taking a leading role in monitoring and managing risk.  You will need to show how you assess, manage and monitor risk so that your organisation's aims and objectives for minimising risk and maintaining a safe working environment can be supported at all times.

For the final mandatory unit - Communicate in a business environment - you will need to show how you select and use different styles of communication in order to communicate effectively, whether in writing or verbally.  You will need to demonstrate how you plan communications, how you communicate in a wide range of situations and how you identify ways of developing your communication skills.

Optional units

The remaining 33 credits are made up from a range of units.  These optional units cover a variety of tasks and skills you may perform in your role such as:

  • Leadership and direction
  • Information systems
  • Events and meetings
  • Customer service
  • Contracts and tenders
  • Change and innovation
  • Projects
  • Business processes and problems


The qualification structure



Credit transfer

An added advantage of successfully achieving your Level 4 Diploma is that you will be able to apply to transfer credit points from this qualification towards The Open University BA/BSc degree. 

You can find out more about this at