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Professional Certificate in Management - Learning outcomes

Educational aims

This programme aims to:

  • enable you to perform more effectively as a manager
  • increase your knowledge of and competencies in basic management skills
  • provide a repertoire of theories, concepts and techniques to apply in different management settings
  • help you understand your individual management role and its context
  • encourage you to become a reflective practitioner, applying independent and inquisitive learning in the workplace
  • enable you to understand the discourse of specialist and senior managers so that you can:
    – hold more confident and informed conversations with them
    – work more effectively with them
    – where appropriate, challenge them.

Learning outcomes

The programme provides opportunities for you to develop and demonstrate knowledge and understanding, qualities, skills and other attributes in the following areas:

Knowledge and understanding

  • the nature of management
  • managing people
  • managing finance and information
  • managing customers and quality
  • personal development planning
  • virtual team working.

Cognitive skills

On completion of this programme, you will be able to:

  • think critically and creatively
  • apply module concepts in a workplace context
  • solve problems
  • analyse and evaluate  situations
  • analyse and present data
  • make decisions based on the analysis of data.

Practical and/or professional skills

On completion of this programme, you will be able to:

  • develop confidence and effectiveness in the management role
  • transfer and use relevant key skills in the workplace context
  • get the best out of people by understanding why individuals behave as they do
  • be able to handle, interpret and use financial information
  • contribute to the organisation’s success with its customers.

Key skills

On completion of this programme, you will be able to:

  • perform more effectively as a manager
  • understand the management role and its workplace context
  • become a reflective practitioner, applying independent and inquisitive learning in the workplace
  • understand the discourse of specialist and senior managers.

Teaching, learning and assessment methods

Written study guides and texts with:

  • clearly signposted content
  • explicit aims and objectives
  • examples and activities
  • tutor-marked assignments
  • end-of-module assessments
  • a three-hour written examination
  • face-to-face or online tutorials facilitated by a group tutor
  • online activities
  • an online school
  • examples and case studies in the module units
  • study materials.