What you will study
You will develop your understanding of the different roles played by managers, manage disagreements and conflicts, solve problems while working with others in the face of constant change, and understand the common problems arising in communication.
The course will cover:
- transition into management
- management roles
- monitoring and control
The strong link between course learning and your work practice creates relevant, enduring and transferable outcomes. It requires no more than 25 hours of your time in total, over whatever period suits you. Register online today and start tomorrow – no need to wait!
The course features the distinctive strengths of The Open University (OU) from its years of expertise in work-based learning:
- The convenience of accessing its clearly presented and sequenced materials, activities and support whenever suits you and wherever you have access to the dedicated website – if you prefer, you can print key materials to work on them offline.
- The support of an expert learning adviser who can clarify study materials, answer questions and help you relate the course to your specific needs.
- A work-based activity helping you to connect the course to your individual and organisational context and needs. A learning adviser will review your work-based activity and provide personal feedback.
- Certification of completion from the OU for those who complete the course. You can use this to demonstrate your continuing professional development (CPD) activity to your employer and/or professional body. (NB The course does not carry academic credit points.)
You will learn
On completing this course you will be able to:
- identify the different roles a manager may be asked to take on and relate your own activities to these
- understand why conflict occurs, and why it needs to be managed
- recognise the symptoms of stress and respond constructively
- identify and manage demands and constraints
- apply tools and techniques to help you solve problems
- help others respond to change
- understand common problems in communicating
- assess your own management skills
- recognise your own development needs and be able to act upon them.
Successful completion of the course enables us to recognise your achievement of the course learning by issuing an OU certificate that you can use to document your commitment to continuing professional development in your personal portfolio, or to provide evidence to employers or professional body.
Expert, confidential learner support is available when you need it from a learning adviser, who will respond to you direct within 24 hours. Other support is available via the course forum, library, StudentHome website and computing helpdesk.
The work-based activity for this course has been designed as an integrated ongoing activity that you submit at the end of your study. It will allow you to reflect on your learning and how to use it in your professional work.