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New managers' toolkit

Becoming a manager may have been a dream job and an aspiration for a long time. You are keen to do your new job well. The benefit of recognition, remuneration and control over your everyday environment seem obvious. You probably like people too and want to get the best from your staff. So why does it all seem so daunting now you are there? Why does it seem so much more complex and stressful? This course will help you learn about some of the basic principles and techniques of management and help you develop your own effective management style.

Standalone study only

You will not be awarded credits for studying this course. It is available for standalone study only and cannot be counted towards an OU qualification.

Short course

Short course code
BG003
Credits
This is a non-credit bearing course.
Study method
Distance Learning
Short course cost
See Registration
Entry requirements
See Am I ready?

What you will study

You will develop your understanding of the different roles played by managers, manage disagreements and conflicts, solve problems while working with others in the face of constant change, and understand the common problems arising in communication.

The course will cover:
  • transition into management
  • management roles
  • communication
  • motivation
  • conflict
  • stress
  • leadership
  • finance
  • monitoring and control
  • problem-solving.
The strong link between course learning and your work practice creates relevant, enduring and transferable outcomes. It requires no more than 25 hours of your time in total, over whatever period suits you. Register online today and start tomorrow – no need to wait!
The course features the distinctive strengths of The Open University (OU) from its years of expertise in work-based learning:
  • The convenience of accessing its clearly presented and sequenced materials, activities and support whenever suits you and wherever you have access to the dedicated website – if you prefer, you can print key materials to work on them offline.
  • The support of an expert learning adviser who can clarify study materials, answer questions and help you relate the course to your specific needs.
  • A work-based activity helping you to connect the course to your individual and organisational context and needs. A learning adviser will review your work-based activity and provide personal feedback.
  • Certification of completion from the OU for those who complete the course. You can use this to demonstrate your continuing professional development (CPD) activity to your employer and/or professional body. (NB The course does not carry academic credit points.)

You will learn

On completing this course you will be able to:
  • identify the different roles a manager may be asked to take on and relate your own activities to these
  • understand why conflict occurs, and why it needs to be managed
  • recognise the symptoms of stress and respond constructively
  • identify and manage demands and constraints
  • apply tools and techniques to help you solve problems
  • help others respond to change
  • understand common problems in communicating
  • assess your own management skills
  • recognise your own development needs and be able to act upon them.

Professional recognition

Successful completion of the course enables us to recognise your achievement of the course learning by issuing an OU certificate that you can use to document your commitment to continuing professional development in your personal portfolio, or to provide evidence to employers or professional body.

Learner support

Expert, confidential learner support is available when you need it from a learning adviser, who will respond to you direct within 24 hours. Other support is available via the course forum, library, StudentHome website and computing helpdesk.

Work-based activity

The work-based activity for this course has been designed as an integrated ongoing activity that you submit at the end of your study. It will allow you to reflect on your learning and how to use it in your professional work.

Outside the UK

This course has been written primarily for a UK context, but will have relevance to other contexts.

Regulations

As a student of The Open University, you should be aware of the content of the academic regulations which are available on our Essential Documents website.


    Entry requirements

    Although there are no formal academic requirements to study any of our CPD courses, you are expected to have some experience in the field and the course assumes a familiarity with the subject.

    You can register and begin at any time during the life of the course. You can study at your own pace and submit your work-based activity at any date before the final submission date for the course.

    Please note that depending on when you register, you will have at least 6 months to submit your work based activity. Information about your final submission date is available when you register for the course. If you feel 6 months may not be sufficient time for your study and submission, please contact us to discuss your study options, including current final submission date before you register.

    Register

    Start End England fee Register
    At anytime Flexible - see Entry requirements for more detail £295.00 Register

    Ways to pay

    Credit/Debit Card – We accept American Express, Mastercard, Visa/Delta or Visa Electron.

    Sponsorship – If this course is geared towards your job or developing your career, you could ask your employer to sponsor you by paying some or all of the fees. Your sponsor just needs to complete a simple form to confirm how much they will be paying and we will invoice them.

    What's included

    You will need a computer with internet access to study this module as the study materials and activities are accessible via a web browser.

    Computing requirements

    A computing device with a browser and broadband internet access is required for this module.  Any modern browser will be suitable for most computer activities. Functionality may be limited on mobile devices.

    Any additional software will be provided, or is generally freely available. However, some activities may have more specific requirements. For this reason, you will need to be able to install and run additional software on a device that meets the requirements below.

    A desktop or laptop computer with either:

    • Windows 7 or higher
    • macOS 10.7 or higher

    The screen of the device must have a resolution of at least 1024 pixels horizontally and 768 pixels vertically.

    To participate in our online-discussion area you will need both a microphone and speakers/headphones. 

    Our Skills for OU study website has further information including computing skills for study, computer security, acquiring a computer and Microsoft software offers for students. 

    If you have a disability

    The course is delivered online and makes use of a variety of online resources. If you use specialist hardware or software to assist you in using a computer or the internet you are advised to contact us about support which can be given to meet your needs. If you are a new learner with the OU, make sure that you look at our website.