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Tutor support

When you study with The Open University, you’ll have the support of a tutor. Experts in their subjects, your tutors will guide you throughout your studies.

Our students tell us that the support tutors provide is the most valuable element of their study.

Tutor and student webchat

Support throughout your study

You’ll be assigned a tutor when you enrol on your first module, and you’ll usually have different tutors for each of the modules you study for your qualification.

Before you start your tutor will contact you to welcome you and, if you’re new to the OU, help you understand what study will be like. They’ll set expectations, such as deadlines for assignments, tutorials and other learning activities. They’ll also clarify how and when they can be contacted, and how quickly they will respond to you.

Once you’ve started your tutor will mark and provide feedback on your assignments and support your progress through other learning activities.


  • Module tutors will set up online and face-to-face tutorials.
  • You’ll be encouraged to work together with other students at tutorials and learning events.
  • Some online tutorials may be recorded for you to watch later. Your allocated tutor can tell you more.
  • Your tutor can give follow-up individual help, if you need it.
  • Tutors may also organise other learning events and activities related to your study.


Your tutor will:

  • Mark the assignments (TMAs) you submit online, and provide detailed feedback.
  • Guide you to the right learning resources to improve your work.
  • Provide individual guidance to further develop your study skills.

I felt that I got more support from the OU than I had at a conventional university. The tutors were always available at the end of a phone or by email. Their support was really good.

Rachel West, BSc (Hons) Health and Social Care

More than just academic support

Distance learning is challenging, and your tutor is the first person you'll talk to if you need advice and guidance. They will help to identify the expert support you need.

Your tutor will:

  • Work with you to understand the specific challenges you face.
  • Put you in touch with the right OU support for your specific needs.
  • Discuss your options should you need a break from study.

You will find more course specific tutor support information in our qualification pages.

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