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Your gateway to a wide range of online information resources

Library Webchat accessibility

  1. Library Services
  2. Help and Support
  3. Library Webchat accessibility

Depending on your own needs, you may need to make Webchat more accessible. 

Changing colour and font size

The following options can be changed:

  • background colour
  • text colour
  • font size within the chat box

To do this, you will need to amend your browser settings. If you are unsure about how to do this, the BBC My Web My Way website provides instructions on:

If you see a blank square below the Send button, selecting it will provide help with using web chat.  

If, after reading this page, you still have queries about using the service, please contact the Library Helpdesk by:

Screen reader accessibility

If you would like to use the accessible version of our webchat software, select Chat to a librarian on any web page, and then select Accessible Webchat for screen reader users.
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Mar 01

Introduction to Library Services

Thursday, 1 March, 2018 - 13:00

Learn about the online library, how to find help and support, and how to access key services to help with your studies or work at the OU.

Contacting the helpdesk

Chat to a Librarian - Available 24/7

Other ways to contact the Library Helpdesk