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Library Webchat accessibility

Home Help and Support Library Webchat accessibility

Depending on your own needs, you may need to make Webchat more accessible. 

Changing colour and font size

The following options can be changed:

  • background colour
  • text colour
  • font size within the chat box

To do this, you will need to amend your browser settings. If you are unsure about how to do this, the BBC My Web My Way website provides instructions on:

If you see a blank square below the Send button, selecting it will provide help with using web chat.  

If, after reading this page, you still have queries about using the service, please contact the Library Helpdesk by:

Screen reader accessibility

If you would like to use the accessible version of our webchat software, select Chat to a librarian on any web page, and then select Accessible Webchat for screen reader users.