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Library Services > Help and Support > Accessing resources > Passwords and technical problems

Passwords and technical problems

Passwords

In order to access the subscription-based online library resources OU registered students and staff are provided with individual OU computer username (OUCU) and password. You will only need these to access library resources. There is more information available on the password information page.

There are few Library resources that still require the use of individual usernames and passwords for access. These are listed on the specific passwords page.

Technical Problems

If you are experiencing technical difficulties using Library resources please email us at lib-help@open.ac.uk and include a screenshot of the problem or copy of the error message.

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