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Visiting the library building

Home Help and Support Visiting the library building

The Open University Library at Walton Hall in Milton Keynes is self-service, customer service staff are available to help between 9am and 5.00pm every weekday. To contact a member of staff please use the Customer Services phone. Staff can assist with:

  • General enquiries
  • Finding out what materials are available in the Library
  • Retrieving items from the Library shelves

For more information on the services offered in the library building please see the Library at Walton Hall page.

Signage

There is tactile signage with use of Braille throughout the building.

Fire Alarms

A visual alarm system consisting of flashing red lights supplements the audio fire alarm system. If you think you may need assistance in the event of an emergency, please notify a member of Library staff when you arrive.

If you are in a wheelchair or have mobility problems, there are evacuation lifts on both the first and second floors. These will be operated by a member of Library staff.

If the route to the lift is blocked for any reason there are refuges in the stairwells of all three sets of stairs.

Assistive technology

The library is equipped with wheelchair accessible tables. Disabled students also have access to the following assistive technologies:

  • A chair with multi-adjustable options (not designed for any specific medical requirements)
  • Coloured overlays (issued by Library staff, for use in the Library only)
  • Magnifying glasses
  • Compact+ video magnifier
  • Trackerballs
  • Large text keyboard overlays in 3 different colour combinations

Please use the Customer Services phone to request the equipment you need.

Assistive technologies installed on computers

Most of the computers in the library building are networked. The following specialist software has been installed on a computer on the ground floor:

  • JAWS screen reader
  • Zoomtext

One computer, on the first floor has been assigned for accessing print material and does not have access to the internet. This has the following software installed:

  • CCTV Magnifier
  • Kurzweil Scan and Read software

Please use the Customer Services phone to find out which computer is best suited to your needs.