Library directorate

Nicky Whitsed, Director of Library Services

Nicky has led the development of Library Services to the Open University's 250,000 students.

Under Nicky's leadership the Library Service has developed a new vision for supporting distance learners in the age of digital scholarship and social media including the delivering of services to mobile devices.

Nicky's current remit includes University Archives and University Records Management as well as support to Learning and Teaching, Research and the University's e-business.

Before joining the Open University, Nicky was Information Manager at SmithKlineBeecham where she was involved in a major culture change programme. Previously Nicky was Librarian of Charing Cross and Westminster Medical School (University of London) where she pioneered the introduction of end-user databases for clinicians and students.

Nicky has an MSc in Information Systems and Technology and is a Fellow of the Chartered Institute of Library and Information Professionals (CILIP)

Transcript for the Director's Introduction

Professional Associations

• Co-chair of the International M-Libraries Conference
• Member of University of Sheffield Information School Advisory Board
• SWETS UK Academic Customer Advisory Board
• Digital Preservation Coalition (DPC) Board
• Editorial Board of the New Review of Networked Information

Nicky has also served on a number of CILIP and JISC Committees and on a number of editorial boards.

Contacting the Director of Library Services

To contact the Director of Library Services please phone: +44 (0)1908 654 343

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Associate Directors

Academic and Student Services - Patricia Heffernan

Business Performance and Management - Ann Davies

Information Management and Innovation - Gill Needham