Your gateway to a wide range of online information resources
Library Services is committed to working with you to improve existing services and resources and to develop new ones.
We invite a sample of students to join via email with a link to a short online survey. Each member is only required to be on the panel for one year and during that time to take part in up to a maximum of four pieces of research. However, students have the option of opting out of the panel or a piece of research at any time. Examples of the types of research activity include website usability testing, telephone interviews, online surveys and forums.
Here are some students talking about the benefits of being a member of the Library Student Panel.
If you would like any more information about the panel, email firstname.lastname@example.org
|You said||We did|
|You said you wanted to to be able to tell the difference between ebooks and print books in Library Search more easily||We have given ebooks and print books different labels in the Search results, and different filters under 'Resource types'|
|You prefer shorter online library training sessions||Introduced new 30 minute sessions|
|You can't always find your way around the library website||We are working with the student panel to improve the library website navigation|
|You couldn't navigate the 'Selected resources for your study' easily||We have included drop-down lists of databases, journals and ebooks under the subject headings|
|Library Student Panel members did not always notice the email updates||We are using a much more visual, interactive communication tool|
|You would like an introduction to the library earlier in your studies||We are talking to colleagues across the University to see how we can introduce the online library earlier in your study journey|
|It wasn't easy to find what you need on the 'Services for you section'||We have updated the style of the 'Services for students' page to make it easier to find what you need|
|You prefer to contact the helpdesk using the 'Chat to a Librarian' webchat service||We've made this more prominent on each page of the Library website|
|Library Services should be more visible on StudentHome||A 'Library' link now appears as a header on StudentHome and the VLE|
|You want to be able to save your searches||We introduced a 'bookshelf' option for Library Search|
|You want to feel part of a community||We introduced more real-time informal learning and discussion events such as live chats through social media platforms.|
|You would like a more holistic, joined-up approach to studying at the OU and for Library Services to be more visible at the start of your studies||Librarians now take part in events such as Fresher's Fair, Student Hub Live and engage students in live Facebook events such as 'getting yourself set up for study'|
Every year we talk to some of you about your perceptions and expectations of the online library at the start of your studies and find out about your experiences of using library services and resources. We are building these into case studies to help Library staff make better decisions about the services we offer.
Last updated by Debbie Sheehy; 1st December 2017