Your gateway to a wide range of online information resources
Library Services is committed to working with you to improve existing services and resources and to develop new ones.
We invite a sample of students to join via email with a link to a short online survey. Each member is only required to be on the panel for one year and during that time to take part in up to a maximum of four pieces of research. However, students have the option of opting out of the panel or a piece of research at any time. Examples of the types of research activity include website usability testing, telephone interviews, online surveys and forums.
Here are some students talking about the benefits of being a member of the Library Student Panel.
If you would like any more information about the panel, email email@example.com
|You said||We did|
|You said you like to study early in the morning and late at night||We have added training at times to suit larks and night owls with early morning and later evening sessions|
|You said you'd like to listen to podcasts on your commute||We debuted Completely Shelfless, a new podcast series we are trialing covering topics like accessibility, archives, and ebooks|
|You said you wanted Wi-Fi when visiting other University Libraries||We introduced Eduroam Wi-Fi available to OU students visiting any SCONUL university|
|You said Students in Secure Environments (SiSE) could use more support in getting library resources||We worked with OUSA and others to develop a student volunteer programme designed to help connect SiSE with library resources|
|You said the new Library Search was cleaner and easier to use than the old one||We moved to the new Library Search interface in August 2018|
|You said you wanted to to be able to tell the difference between ebooks and print books in Library Search more easily||We have given ebooks and print books different labels in the Search results, and different filters under 'Resource types'|
|You prefer shorter online library training sessions||We introduced new 30 minute sessions|
|You can't always find your way around the library website||We worked with our student panel to make improvements to the website look and feel|
|Library Student Panel members did not always notice the email updates||We are using a much more visual, interactive communication tool|
|You would like an introduction to the library earlier in your studies||We developed the Being an OU Student free course, which includes an introduction to the library|
|You said it wasn't easy to find what you need on the 'Services for you section'||We have updated the style of the 'Services for students' page to make it easier to find what you need|
|You prefer to contact the helpdesk using the 'Chat to a Librarian' webchat service||We've made this more prominent on each page of the Library website with help available from real people 24/7|
|You said Library Services should be more visible on StudentHome||A 'Library' link now appears as a header on StudentHome and the VLE|
|You want to be able to save your searches||We introduced a 'bookshelf' option for Library Search|
|You want to feel part of a community||We introduced more real-time informal learning and discussion events such as live chats through social media platforms.|
Every year we talk to some of you about your perceptions and expectations of the online library at the start of your studies and find out about your experiences of using library services and resources. We are building these into case studies to help Library staff make better decisions about the services we offer.