The Library building at Walton Hall is self-service, but Customer Services staff are available to help with enquiries relating to borrowing, renewing and returning items and Document Delivery during the hours shown below.
- The May Bank Holidays will be Monday 6 May and Monday 27th, when the Library building will be closed.
- The Library Helpdesk will provide a webchat only service on these days
- The weekends prior to the Bank Holidays will have a normal service
- All services are back to normal on Tuesdays 7th and 28th May
|Library Helpdesk||Library Building (self-service)||Customer Services|
|Monday - Thursday||09.00 - 20.00||08.30 - 18.30||09.00 - 17.00|
|Friday||09.00 - 17.00||08.30 - 17.00||09.00 - 17.00|
|Saturday||09.00 - 17.00||CLOSED||CLOSED|
|Sunday||12.00 - 17.00||CLOSED||CLOSED|
All times local time UK : (GMT/BST)
Out of hours webchat is provided through the QuestionPoint 24/7 Reference Co-operative.
QuestionPoint’s qualified librarians have access to information about the Open University Library and the services we provide.