Your gateway to a wide range of online information resources
We regularly involve you in assessing our services and resources. Gathering both quantitative and qualitative data enables us to understand your concerns about our services and explore ways in which we can improve things.
In this short 'You said, we did video' you can find out about some of the changes we have made as a result of your feedback:
Your experience matters to us! We use your feedback to develop Library services and resources to ensure we are student-focused. A few ways we gather your input:
Surveys - These help us to find out about your study experiences, what you feel has worked well and where you think there could be improvements. Surveys include:
Panels and discussions –Library Services is committed to working with you to improve existing services and resources and to develop new ones. We work with our Library Student Panel on a variety of projects and also learn a lot about the student experience during our Student Shadowing days.
Examples of the types of research activity include website usability testing, telephone interviews, online surveys and forums. Some recent projects include:
We welcome all your comments about the wide range of Library services as your views are a key part of the discussions about developing services for the future and ensuring the best possible services for today.