- Study materials
- Where can I get hold of study materials from other modules/ years?
- How do I add or remove a resource from MyOpenLibrary?
- Do I have to buy books outside of the study material I'm sent?
- What is MyOpenLibrary?
- How do I change MyOpenlibrary to reflect my current module?
- How do I personalise MyOpenLibrary?
- Referencing and Plagiarism
- Where can I get help with Refworks Write 'n' Cite?
- What if I cannot find the reference type I need in the OU Harvard guide to citing references?
- How do I reference resources to avoid plagiarism?
- How can I access Refworks or Endnote?
- What is the Refworks group code?
- The OU Harvard style has disappeared from my ‘Favourites’ list in Refworks. How do I get it back?
- Where do I find the OU’s Harvard Guide to Citing References?
- I have found a web page with no author, date or publisher - how do I reference it?
- Passwords and technical problems
- For how long before/after my module will I have access to electronic resources?
- Why do I have to register with individual databases?
- How do I attend a live online training session via Elluminate?
- How do I access an online training session recording?
- Can I have an Athens password?
- I am having problems accessing a resource via Athens.
- How do MBA alumni access e-resources?
- Error message - Attempt to authenticate to non-existent session
- MyReferences
- What is MyReferences?
- What help is there for organising references?
- Will I still be able to access MyReferences after I have completed my module?
- I am having problems when trying to access MyReferences
- How can I share references in MyReferences?
- I have logged into RefWorks or MyReferences and the content has disappeared.
- Folders from one of my MyReferences accounts are appearing in my newly created account.
- Libraries near you
- My disability means I cannot access my local library. How do I access books and journals?
- What is the SCONUL Access Scheme and how do I join?
- How do I renew my SCONUL Card?
- Who can join the physical library at the OU's campus at Milton Keynes?
- What study facilities are available at the OU's campus at Milton Keynes?
- What workshops /tutorials are available for me to attend in person in the Library?
- What are the opening hours of the OU library building at Milton Keynes?
- I live overseas, how can I access libraries near me?
- What audio-visual equipment can I borrow from the library?
- Finding information on your subject
- How can I check whether an item is available in the library?
- Where can I get hold of past exam papers?
- How do I find articles on a particular topic or by a particular author?
- How do I find information on my subject?
- Can I search several electronic resources at once? (One stop search)
- What is Open Research Online?
- What is SAFARI?
- What is a database?
- What tutorials are available to improve my information skills?
- What is Information Skills for Researchers?
- Finding and using journals
- Finding and using books and theses
- Disabled students support
- Are my study materials available in an alternative format?
- Do you have a transcript of this module video?
- I am a disabled student, how do I request a postal loan?
- Can I navigate the Library website using a screen reader?
- My disability means I have difficulty searching the Library databases. Is any help available?
- How do I change the text size and colour of the Library website?
- It would help me to listen to the Library website, is this possible?
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