Dr Joyce Fortune is a Senior Lecturer in Technology Management and is Chair of the Technology Management Research Group and Director of Research for the Communication and Systems Department. Her teaching and research interests include systems failures, quality management and technology strategy. She is Course Team Chairman of T889 Problem solving and improvement: quality and other approaches and T852 Learning from IS failures. She has authored three books on systems failures. Her most recent papers have covered a wide range of topics including risk in project management, the design of Crime and Disorder Reduction Partnerships, emergence and systems approaches to failure.
Many of Joyce's recent publications are available via
Dr Joyce Fortune
Technology Management Group
Department of Communication and Systems
Faculty of Mathematics, Computing and Technology
The Open University