OU Languages graduate beats the dole queue and excels at work thanks to her new language skills. A brilliant piece of planning - or a fairy tale?
Donna James has progressed in her career thanks to her languages degree from the OU and now works with international clients. People with mixed background may take multilingualism for granted, but for Donna it is a dream come true. It also helped her to beat the dole queue.
Donna always wanted to learn foreign languages and use them at work. She chose to study Spanish and French, and at first she enrolled at a ‘traditional’ university, but found it wasn’t the best option for her. Instead, she went for The Open University. She says: “The OU seemed like the ideal alternative – I could study from home and stay in a job at the same time to support myself, and not worry about debt at the end of it.”
During her studies, Donna’s life changes in many ways. In the middle of her course came a joyful, but challenging task of organising her own wedding. At work she moved from the Transport Department to Finance, and then on to Customer Services. “My job gave me valuable experience, but there was no opportunity for using my language skills.” At this point things got rather complicated. Donna was made redundant just as she was concentrating on the final year of her course.
Taking the bull by the horns
Impressively, Donna turned a crisis into an opportunity. She applied for a job with IPU Group, a manufacturing company based in Oldbury, in West Midlands, and exporting its products worldwide. Not only did she get a post of a Sales Order Processor, partly thanks to her nearly completed degree at the OU, but the company encouraged and supported her in her learning journey.
In 2012 Donna gained a BA (Hons) in Modern Foreign Languages (French and Spanish), passing with First-Class Honours on her 25th birthday. “I practically screamed the house down when my result came through! I’d sacrificed so much of my time and cried so many tears of stress and frustration over the six years of studying, that to get that result was just fantastic” she says.
Following her graduation Donna was sent on a technical language course, paid by her employer, and after its completion she is expected to take on more responsibilities in dealing with foreign clients directly as well as to act more independently. It may still look like nine-to-five job to you. It feels like a fairy tale to Donna.

