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Latest news, views, comment, debate and useful links for students and alumni of The Open University Business School and business-related courses.

Video insight into the arts past and present

Check out a series of videos which offer an insight into the issues discussed in The Open University course The arts past and present (AA100).

This broadly-focused course introduces university-level study in the arts across a range of subject areas, including history, art history, philosophy, classical studies, history of science, religious studies, music and English.

These videos ask questions such as ´How do they choose the Dalai Lama?´ and ´How beautiful was Cleopatra?´. Other subjects include Irish Nationalism, Russian music, sacred sites in Britain and the Benin Bronzes of Africa.

How beautiful was Cleopatra?

 

 

 

 

 

Check out a series of videos which offer an insight into the issues discussed in The Open University course The arts past and present (AA100). This broadly-focused course introduces university-level study in the arts across a range of subject areas, including history, art history, philosophy, classical studies, history of science, religious studies, music and English. These ...

Risk in a recession: annual lecture 2009

Following a very successful career that saw him lead a number of well-known business ventures, including as PizzaExpress and bookshop chain Borders, Luke Johnson became chairman of Channel 4 Television Corporation in January 2004.

 

In this presentation, during The Open University Business School Annual Lecture 2009 at Chatham House on 2 April and entitled Every Cloud has a Silver Lining - Luke Johnson draws on his own experience as an entrepreneur to discuss the business of risk. How does risk affect us today in our lives?

 

During a podcast of the event, hear from the man who has ridden through his fair share of storms in the business world and who has lived through them to tell the tale. The ups, the downs, Johnson is qualified more than most to tell you how it feels to sink or swim and to reveal which risks to take or to avoid. His insight is strikingly appropriate for the current economic climate and the daunting financial times we find ourselves in.

 

Click here to listen to the podcast.

 

Useful links

 

 

 

Following a very successful career that saw him lead a number of well-known business ventures, including as PizzaExpress and bookshop chain Borders, Luke Johnson became chairman of Channel 4 Television Corporation in January 2004.   In this presentation, during The Open University Business School Annual Lecture 2009 at Chatham House on 2 April and entitled Every Cloud ...

Playing old music: an inaugural lecture

How should you play old music on modern instruments? David Rowland, Professor of Music at The Open University, demonstrates how a composer makes music written for the harpsichord sound better on the piano.

 

This short clip was taken from Professor Rowland´s inaugural lecture at The Open University. Replay the entire 45-minute lecture, given on 26 January 2009 and entitled Playing Old Music, here.

 

 

Picture credit: wloldi

How should you play old music on modern instruments? David Rowland, Professor of Music at The Open University, demonstrates how a composer makes music written for the harpsichord sound better on the piano.   This short clip was taken from Professor Rowland´s inaugural lecture at The Open University. Replay the entire 45-minute lecture, given on 26 January 2009 and ...

Insight into price fixing

Devendra Kodwani, Lecturer in Finance at the OU´s Business School, explains the wider implications of price fixing with four British Airways executives due to appear in court on price-fixing charges.

 

They are alleged to have colluded with their counterparts at Virgin Atlantic concerning fuel surcharges on long-haul flights. But with the trial being delayed, Devendra also explains what mechanics of corporate governance could have highlighted this kind of business practice.

 

BA and Virgin violated the Enterprise Act by entering into a cartel to fix the prices of air tickets. This was an anticompetitive trade practice which, when disclosed by Virgin Atlantic, resulted in the Office of Fair Trading launching an investigation. Following which a considerable penalty was served on BA (£270m), law suits were issued in the US, refunds were granted to affected passengers and now the BA executives involved will be standing trial.

 

The main issue here is the fact that anticompetitive practices have been entered into by both parties. The wider implications are not only the financial loss to passengers but also to the air cargo customers who would be mostly business enterprises using services of BA / Virgin Atlantic, causing an increase in the logistiical cost of shipping goods which will ultimately be passed on by businesses to its customers. The implications of unfair trade practices by airlines impact both the travelling passengers and ordinary consumers buying goods that are transported by airlines.

 

Prevention better than cure

 

Not only does this case lead to a debate on anticompetitive trade practices but also the effectiveness, or otherwise, of the corporate governance mechanisms.

 

All publicly traded companies in the UK are expected to abide by corporate governance codes. Both BA and Virgin Atlantic have corporate governance mechanisms in place, but an important element of effective corporate governance are internal controls and checking systems that are meant to prevent unethical and illegal business practices. The Audit Committee comprises of non-executive directors and is usually tasked with ensuring companies comply with laws of the land but also to provide the opportunity for ´whistle blowing´ in cases where an employee wants to report any illegal activity.

 

The cartels and other anticompetitive activities therefore raise the need for more effective internal controls and checks within organisations. The Audit Committee, or whoever is in charge of the internal control system, need to detect and prevent such behaviour. It is expected to protect not only the consumers but also the investors in the companies as the reputation risk and consequent impact on share prices will result in a heavy loss to investors. Ultimately ethical and responsible business practices need to protect the interests of multiple stakeholders.

 

The Prisoner´s Dilemma

 

Markets such as the airline industry, where there are a few large players, are known as oligopolies. In such markets, the limited number of players means there’s an opportunity – and temptation – for firms to formally or informally agree to increase the prices of the services they provide, operating what is known as a cartel. Game theory can help us understand this behaviour, and the choices made.

 

The Prisoner’s Dilemma is a classic game devised in the late 1940s by John Nash (the subject of the movie A Beautiful Mind) to teach the conflict between group and individual rationality.

 

Consider a crime drama where two partners are arrested. Both are being separately interrogated by a clever inspector who offers them this deal:

 

  • If one implicates the other, he may get parole while the other will get 20 years in jail
  • If neither implicates the other, both will get two years in jail
  • If both implicate each other, both will get ten years in jail

 

However, cartels aren’t a recent phenomenon. Adam Smith, the father of modern economics, warned of such possibilities over three hundred years ago in Wealth of Nations, when he wrote, ´people of the same trade seldom meet together, even for merriment and diversion, but the conversation ends in a conspiracy against the public, or in some contrivance to raise prices.´

 

Fearing this, many countries have created regulators to curb anti-competitive behaviour. But would Smith have approved of regulatory interventions to prevent anti-competitive practices in a free market? The answer would appear to be no, as he went on to say, ´it is impossible indeed to prevent such meetings, by any law which either could be executed, or would be consistent with liberty and justice.´

 

Useful links

 

Devendra Kodwani, Lecturer in Finance at the OU´s Business School, explains the wider implications of price fixing with four British Airways executives due to appear in court on price-fixing charges.   They are alleged to have colluded with their counterparts at Virgin Atlantic concerning fuel surcharges on long-haul flights. But with the trial ...

Why do so many IT projects fail?

Why do so many IT projects fail? And what does this mean for the 2012 Olympics? Professor Liz Daniel Associate Dean and Professor in Information Management at The Open University Business School write for Platform.

 

The popular press seems to regularly report on large scale IT projects that have gone off the rails – the IT systems at the Passport Office and the Child Support Agency are just two examples. More recently, much criticism has been levelled at the IT systems being deployed within the NHS under its Connecting for Health programme. Whilst it is the public sector failures that come in for such scrutiny, research suggests that the success rate in the private sector is no better - it is just that firms in this sector can keep their mistakes to themselves.

 

So, why do so many IT projects fail? Well, first it should be made clear that the high rate of failure is not particular to IT projects. It has been estimated that 70 per cent of all projects within organisations fail. However there are a number of aspects that are particular to IT projects, which leaves them vulnerable to failure. One of these is that organisations still tend to believe the promotion of many of the IT vendors and hence view IT as a ´silver bullet´ – that is by buying and installing the latest system – be it CRM or e-business – they will see benefits. Allied to this is that few senior managers within organisations are from an IT background or feel that comfortable with technology. They therefore find it difficult to challenge the claims made by technical colleagues or vendors.

 

Challenge ideas

 

The research I have been involved with, together with colleagues from Cranfield School of Management, has been looking at how organisations can improve the performance of their IT investments. Some of the key lessons are that organisations need to be clear about the benefits they expect from their IT investments. The benefits they expect should be identified and agreed, working collaboratively with the IT department in ways that allow them to challenge each others´ ideas.

 

It should then be recognised that these benefits will not be realised by implementing technology alone. Rather, it will be necessary to make changes to how staff in the organisation work with the technology to deliver benefits. The expected benefits should be monitored throughout the implementation of the system. Finally, completion of the project should include a review of the outcomes – and not only if the project was on time and on budget, but if it delivered the expected benefits or not.

 

Medals

 

So what does this mean to the up and coming Olympics? We have found that the approaches we have developed are as applicable to improving the outcome of other types of project as they are to improving the outcome of IT projects. A lasting legacy of benefits can be realised from the 2012 Games if a range of stakeholders are involved in identifying these benefits, how they will be achieved, and what changes in structures and ways of working are needed. It is the costs associated with these changes that lead to the spiralling of costs on such projects.

 

Identification of these changes upfront will allow a more accurate estimate of the costs of projects from the outset.

The identified benefits should then be monitored throughout the life of the project – and if it looks like they will not be realised, steps should be taken to address this. Finally, after all is said and done – and the medals handed out – it is important that a review of the benefits that have been achieved is undertaken – so that we can learn for the future.

 

Useful links

 

 

Why do so many IT projects fail? And what does this mean for the 2012 Olympics? Professor Liz Daniel Associate Dean and Professor in Information Management at The Open University Business School write for Platform.   The popular press seems to regularly report on large scale IT projects that have gone off the rails – the IT systems at the Passport Office and the ...

Why study personal finance?

Can I afford a mortgage? What pension should I choose? How can I reduce my debts? Managing your finances has become so complex that you need a university course to do it effectively – and the OU has one.

 

You and your money: personal finance in context combines a practical approach to dealing with the key financial decisions – saving, borrowing, insurance, pensions, long-term planning – with an overview of the wider economy and how you fit into it. So you can understand not just how interest rates go up and down, but why.

 

 

And if the thought of studying finance makes you yawn, think again, says the course chair, Dr Ian Fribbance. “You will see how you link into the wider social and economic picture. You are part of a pattern of change which affects society. For example, the traditional family unit of 40 or 50 years ago has transformed into a diversity of household types. We now have many more people living alone, and we now have civil partnerships, which would have been unthinkable not so long ago. Changes like this have enormous financial implications for those involved.”

 

No more than a basic knowledge of maths is necessary. The course has four main themes: developing financial planning; changes over time (such as how your income and spending may vary in different stages of life); the interrelationship between households and individuals; and the impact of wider society and the economy on personal finance. Course materials include an interactive DVD with financial tools and a calculator to help you with your personal budgeting and financial planning, long after you have finished the
course.

 

One reason why many of us struggle is that managing personal finances really is more complicated than it used to be, said Dr Fribbance. “The last 20 or 30 years have been a period of liberalisation in financial services. There are more products, we have a bigger choice, and people are expected to take more responsibility for pension provision, insurance and areas where the state has withdrawn from some of its functions.”

You and your money:personal finance in context counts towards a degree in social sciences, business studies, economics or mathematics.

 

Useful links

 

 

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Average: 3 (7 votes)

Can I afford a mortgage? What pension should I choose? How can I reduce my debts? Managing your finances has become so complex that you need a university course to do it effectively – and the OU has one.   You and your money: personal finance in context combines a practical approach to dealing with the key financial decisions – saving, borrowing, ...

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Administrators

High potential or high impact employees – who will yield the best return?

In a recession, where should your organisation spend its training and development budget? 

High potential; top talent employees who will become the next leaders
40% (14 votes)
High impact; first line managers with wide impact on the workforce
60% (21 votes)
Total votes: 35

In a recession, where should your organisation spend its training and development budget?  High potential; top talent employees who will become the next leaders 40% (14 votes) High impact; first line managers with wide impact on the workforce 60% (21 votes) Total votes: 35