This qualification extends the competences of practitioners working in a variety of conflict situations, who are required to fashion interventions that at worst ‘do no harm’, at best contribute to a just and lasting resolution of the conflict and the establishment of good relations. It nurtures an awareness of the discipline, integrity and sensitivity required in such interventions.
The modules which make up this certificate offer an historical, interdisciplinary and international approach for understanding the roots of conflict and a set of skills to do with forming good judgments, making good decisions, building good relationships, negotiating good agreements. This certificate therefore offers lessons for managers working not just in overt conflict situations but in complex, contested contexts more generally.
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