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National Student Survey 2019

National Student Survey logoThe 2019 National Student Survey (NSS) is now closed. We would like to thank everyone who completed the survey this year.

The NSS provides eligible students with an opportunity to share honest feedback about their experience of studying with The Open University.

The UK-wide annual survey gets sent to a random selection of undergraduate students. They are usually in their final year, although at the OU, this may vary slightly – for example, recipients might be studying a level 3 module but not yet be in their final year of study.

NSS stat graphic - we are the only Scottish university rated top three for student satisfaction in every year of the National Student Survey (2007-2019)Your feedback provides The Open University with important insights that we actively use to improve the student experience.

Find out what changes we've made based on student feedback.

The survey is administered by the independent market research agency Ipsos MORI on behalf of the UK Higher Education Funding Bodies and Regulator.

Responses remain anonymous at all times.


What is the National Student Survey? 

National Student Survey 2019  - 90% for student satisfactionWhat happens with the results?

The NSS results are made publicly available to help prospective students, their families and advisors make informed decisions about where and what to study.

Both The Open University and The Open University Students Association actively use the results to improve the student experience.

Data from previous surveys are available via Unistats.

If you were not approached to respond to the NSS but would still like to comment on your experience of studying with the OU, find out how to have your say.