YASS Student Support

Once registered as a YASS student, there is access to a whole range of Open University support services.

Support includes the Computing Helpdesk, for one-to-one advice on issues such as installing/running module software, usernames and passwords, accessing module websites and forums, and any other IT-related matters.

The helpdesk is open seven days a week.

YASS students can also contact their Student Support team for any questions they might have about OU study and processes in general.

Contact details for both the Computing Helpdesk and Learner Support are available on your Student Home page. This can be accessed once you are registered on your module.

Educational Resources

The OU Anywhere app gives students the option to download and access their core module textbooks, videos and other materials through mobile devices.

YASS students can use any of the specially designated OU Study Spaces at Dumfries & Galloway College, Fife College, South Lanarkshire College, New College Lanarkshire and West College Scotland. Each space is free to use and has full IT resources. For full details of facilities, opening times, and required ID click on the college you are interested in using.

OpenLearn aims to break the barriers to education by reaching millions of learners around the world, providing free education resources. With OpenLearn you can:

The OpenSTEM Labs is our latest development, comprising a number of labs, each with a distinct identity, meeting modern student and national skills-based needs.

The OpenSTEM Labs challenge the traditional STEM pedagogical model of students and teachers being co-located in a lab during ‘office hours’. We connect students to instrumentation, data and equipment for practical enquiries over the internet, where time and distance is no longer a barrier – any time, any place access.

The Scotland China Education Network (SCEN) includes schools and universities which are keen to provide opportunities for students and young professionals to learn Chinese and about China. All events are free. YASS students are extremely welcome at them and can make great contacts. 

Contact the YASS team

Kitty Chilcott or Ramin Soulghani 

Tel: 0131 549 7980 

The Open University in Scotland,
10 Drumsheugh Gardens,
EH3 7QJ.

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