Publications

John Clarke, Nick Smith and Elizabeth Vidler (2005) 'Creating Citizen-Consumers: inequalities and instabilities.' In M. Powell, K. Clarke and L. Bauld (eds) Social Policy Review 17. Bristol, The Policy Press.

Elizabeth Vidler and John Clarke (2005) ‘Creating Citizen-Consumers: New Labour and the Remaking of Public Services.’ Public Policy and Administration, vol. 20 (2), pp. 19-37.

Janet Newman and Elizabeth Vidler (2006) 'Discriminating customers, responsible patients, empowered users: consumerism and the modernisation of health care.' Journal of Social Policy, 35(2): 193-209.

Janet Newman and Elizabeth Vidler (2006) ‘More than a matter of Chopice? Consumerism and the modernisation of health care.’ In L. Bauld, K. Clarke and T. Maltby (eds) Social Policy Review 18. Bristol: The Policy Press.

John Clarke 'Consumers, Citizens or Clients: Politics, Policy and Practice in the Reform of Social Care.' European Societies, 8(3): 423-442.

John Clarke (2006)'Consumerism and the remaking of state-citizen relationships' in C. McDonald and G. Marston (eds) Analysing Social Policy: a Governmnetal Perspective, Cheltenham: Edward Elgar.

John Clarke, Nick Smith and Elizabeth Vidler (2006) 'The indeterminacy of choice: political, policy and organisational dynamics.' Social Policy and Society, 5(3): 1-10.

John Clarke, Janet Newman, Nick Smith, Elizabeth Vidler and Louise Westmarland (2007) Creating Citizen-Consumers: changing identities in the remaking of public services. London, Sage.

John Clarke (forthcoming) 'Unstable connections: citizen-consumers and public services.' Journal of Consumer Culture.

Janet Newman and Ellen Kuhlmann (forthcoming) ‘Consumers enter the political stage? The modernisation of health care in Britain and Germany.’ Journal Of European Social Policy.

Janet Newman (forthcoming) ‘Governance as cultural practice: texts, talk and the struggle for meaning.’ In M. Bevir and F. Trentmann (eds) Governance, Citizens and Consumers: Agency and Resistance in Contemporary Politics. Basingstoke, Palgrave.

John Clarke (forthcoming) ‘It’s not like shopping: citizens, consumers and the reform of public services.’ In M. Bevir and F. Trentmann (eds) Governance, Citizens and Consumers: Agency and Resistance in Contemporary Politics. Basingstoke, Palgrave.

John Clarke (forthcoming) ‘Citizen-consumers and public service reform: at the limits of neo-liberalism.’ Policy Futures in Education.

Symposia

Consumers, Citizens or Clients: Politics, Policy and Practice in the Reform of Social Care. (John Clarke) Symposium on Consumerism in Social Care for the Elderly, Danish Social Research Institute (SFI), Copenhagen, August 2004.

Citizen-consumers: neo-liberal subjects or points of contested articulation? (John Clarke) Symposium on 'Fetishizing the Free Market: the Cultural Politics of Neoliberalism', University of Illinois at Urbana-Champaign, April 2005.

‘It’s not like shopping’: relation reasoning and public services. (John Clarke) Cultures of Consumption symposium on Choice and Voice in Public Services, HM Treasury, London, June 2005.

Governance as cultural practice: texts, talk and the struggle for meaning. (Janet Newman) Cultures of Consumption workshop on Interpretive Approaches to Governance, London, July 2005.

Merely rhetorical? Language, scepticism and governing. (John Clarke) Cultures of Consumption workshop on Interpretive Approaches to Governance, London, July 2005.

Awkward Customers. Policing in a consumer age. (John Clarke, Janet Newman and Louise Westmarland). Workshop on The Differentiated Consumer in Public Services, Henley-on-Thames, December, 2006.

Conferences

Consumerism and Social Policy: Creating Citizen-Consumers (Nick Smith, Elizabeth Vidler, Louise Westmarland, Janet Newman and John Clarke) Social Policy Association Conference, Middlesbrough, July 2003.

A Consuming Public? (John Clarke) Public lecture in ESRC/AHRB Cultures of Consumption series, Royal Society, London, April 2004.

The contradictions of Consumerism: remaking public services. (John Clarke and Elizabeth Vidler) Political Studies Association Conference, Lincoln, April 2004.

Creating Citizen-Consumers: the trajectory of an identity. (John Clarke) CASCA (Canadian Anthropological Society) conference, University of Western Ontario, May 2004.

Citizen-Consumers: dissolving the social, governing the social or contesting the social? (John Clarke) Governing the Social conference, University of Alberta, June 2004.

From scumbags to consumers: customer service and the commodification of policing. (Louise Westmarland and Nick Smith) British Criminology Society, July, 2004.

Instabilities and Inequalities: creating citizen-consumers. (John Clarke, Nick Smith and Elizabeth Vidler) Social Policy Association conference, Nottingham, July 2004.

Consumerism and the remaking of state-citizen relationships. (John Clarke) ESPAnet conference, Oxford, September, 2004.

Who’s choosing? Consumerism, the family and public services. (John Clarke) Parent and Child 2004 Conference (National Family and Parenting Institute), London, October, 2004.

Citizen-consumers and the reform of public services. (John Clarke) CASCA/SANA conference, Merida, Mexico, May 2005.

Choice and indeterminacy: the political, policy and organisational dilemmas of public service consumerism. (John Clarke) Social Policy Association conference, Bath, June, 2005.

What's in a name? New Labour's citizen-consumers and the remaking of public services. (John Clarke and Janet Newman) CRESC conference, Manchester (July 2005).

The People’s Choice? Citizens, consumers and public services. (John Clarke and Janet Newman) Cultures of Consumption International Workshop: Citizenship and Consumption: Agency, Norms, Mediations and Spaces. Cambridge, March-April, 2006.

The People’s Choice? Citizens, consumer and power in the remaking of public services. (John Clarke) Keynote presentation at the Perspectives on Power conference, Queen’s University, Belfast, March 2007.

Seminars

Contradictory Consumerism - the remaking of public services. (John Clarke and Janet Newman), seminar at Kings College, London (March, 2004).

Creating Citizen-Consumers (John Clarke and Nick Smith) PiN (Public Interest Network), Open University (March 2004).

Unstable connections: citizen-consumers and public services. (John Clarke) ESRC/AHRB Cultures of Consumption Programme seminar: Consumers as Citizens: Public Services, Identities and Civil Society. HM Treasury, London (April 2004).

Constructing Citizen-Consumers. (John Clarke) CCIG/Politics Citizenship seminar, Open University (June 2004).

Creating Citizen-Consumers. (John Clarke and Janet Newman), Social Policy seminar, Open University (December 2004).

The rise of the citizen-consumer: implications for public service professionalism. (Janet Newman and John Clarke) ESRC Thematic seminar series on Changing Teachers Roles, Identities and Professionalism, Kings College, London (October, 2005)

Citizens, Communities and Consumers: relationships between publics and public services. (John Clarke) at a PUCA-CNRS seminar ‘Constitution des publics et categorisations: habitants, usagers, citoyens’. Paris, March 2006.

The People’s Choice? Citizens, consumers and public services. (John Clarke and Janet Newman) ESRC seminar on Administrative Justice, York, September, 2006.

‘It’s not like shopping’: citizens, consumers and the reform of public services. (John Clarke) School of Management, St. Andrews University, January, 2007.