Accessibility
The Glasshouse is fully accessible. For full details, please go to Access information | The Glasshouse (theglasshouseicm.org).
If you or any of your guests have additional seating requirements to be considered for the ceremony, please telephone the Ceremonies Centre on +44 (0)1908 541079 at least 4 weeks before your ceremony date.
Parking
Information on parking at The Glasshouse is available at Parking | The Glasshouse (theglasshouseicm.org).
Refreshments
The Glasshouse has a café on the main concourse level.
There is also a wide range of cafes and bars in the Quayside area. For further information, go to www.newcastlegateshead.com
Cloakroom
The venue has cloakroom facilities on the concourse level, near the Tyne Bridge Entrance. Please note that large bags, pushchairs, buggies, etc. will not be permitted within the auditorium during the ceremony.
First Aid
If first aid assistance is required whilst at the venue, please report to a member of venue staff.
Security & emergencies
Please note that it is at the venue’s discretion to enforce any security measures, such as bag searches.
Should the need to evacuate arise, an announcement will be made and venue staff will provide further instruction.