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Safeguarding: policy for ensuring the safety of children and vulnerable/ protected adults at The OU

The Open University is open to all. This includes children and young people who are under 18 and vulnerable/protected adults and adults at risk. In line with current legislation and guidance in England, Northern Ireland, Scotland and Wales, the University recognises that it has a duty of care in creating a safe environment for the above groups for their studies or employment, and, by working with appropriate external agencies, is committed to ensure that they are safeguarded and protected from harm.

Software, tools and content- terms and conditions governing the use of

This is Appendix 4 of the OU Student Computing Policy and should be read in conjunction with the rest of that policy. This Appendix sets out the Terms and conditions governing the use of software, tools and content. By accepting a place on an OU module or otherwise using OU computing facilities, you have given a legal undertaking to comply in full with these terms and conditions.

Statement of Principles on Academic Freedom

This is a University statement of academic freedom principles. It ensures that the OU community has a common understanding of what academic freedom means for the University, and the responsibilities that come with that freedom. 

Statement of service - Careers and Employability Services

An outline of the advice and guidance available from Careers and Employability Services, whose mission is to empower OU students to recognise their potential and achieve their personal, educational or career goals in the changing world of work and lifelong learning. 

Statement of service - information, advice and guidance

The OU offers impartial advice for prospective, past and current students on a variety of topics, including: support during your studies, advice on qualifications and modules, and services offered to enable you to study effectively if you have a disability or additional requirement.

Statement of Service - Library Services

This is a statement of what students can expect from Library Services; introducing students to the OU Library’s mission and giving students guidance on what is available and how to get best use of the services in order to support their learning.

 

Statement of Service - Tutor Support

This statement was written for students, to expand on aspects of the Student Charter which relate to the relationship between students and their tutors.

Student assessment - Code of Practice for Student Assessment

This document is part of the student regulations which apply to all students of the OU.

These regulations define the basis of the registration agreement between the student and us. Students who register for a specific academic qualification from the University are also governed by our qualification regulations which deal with registering for a qualification, completing a qualification and other matters about qualifications. The detailed assessment rules for each module appear separately as module rules.

Student association, complaints - Procedure for Complaints about The OU Students Association (OUSA)

The procedure for any student who wishes to raise a complaint or concern about any aspect of OUSA’s operation or services is available from the ‘Download Resources’ area of the OUSA website http://www.open.ac.uk/ousa/

The procedure, required under Section 22 (m) of the Education Act 1994, for an independent person appointed by the Open University Council to investigate and report on complaints against OUSA, is set out in Section 5 of the Student Complaints and Appeals procedure.

 

Student Charter

The Student Charter, developed jointly by the University and the OU Students Association, sets out what the responsibilities of members of the OU community are and what we can all expect of each other. It is a declaration of values rather than a rule book. It describes the way in which the members of the OU - staff and students - should work together so that everyone can benefit.

Student Complaints about The Open University as a Credit Broker

OUSBA is a wholly owned subsidiary of The Open University and therefore the University is licensed with the Financial Conduct Authority (FCA) as a Credit Broker. This means we can introduce you to OUSBA. We must, however, do so responsibly and in accordance with the FCA regulations.  If you believe you have been misadvised or misled during the introduction to OUSBA then you should make a formal complaint using this procedure.

Student Complaints and Appeals Procedure

The Student Complaints and Appeals Procedures enable you to bring matters of concern about your learning experience or decisions relating to your access to learning or your learning experience to the attention of the University, and provides mechanisms through which those concerns may be resolved.

NOTE: If you are a disabled student and you would like to receive this procedure in an alternative format please contact the Student Casework Office. You should also contact the Student Casework Office if you wish to discuss any reasonable adjustments to these procedures to take into account your disability and any additional support you may need in raising and pursuing your complaint or appeal due to your disability.

Student Complaints and Appeals Procedure (Welsh)

Mae'r Gweithdrefnau Cwynion ac Apeliadau i Fyfyrwyr yn eich galluogi i dynnu sylw'r Brifysgol at faterion sy'n peri pryder o ran eich profiad dysgu neu benderfyniadau sy'n gysylltiedig â'ch mynediad at ddysgu neu'ch profiad dysgu, ac yn darparu dulliau o ddatrys y pryderon hynny.

NODER: Os ydych yn fyfyriwr anabl ac yn dymuno cael copi o'r weithdrefn hon mewn fformat amgen, cysylltwch â'r Swyddfa Gwaith Achos Myfyrwyr. Dylech hefyd gysylltu â'r Swyddfa Gwaith Achos Myfyrwyr os hoffech drafod unrhyw addasiadau rhesymol i'r gweithdrefnau hyn er mwyn ystyried eich anabledd ac unrhyw gymorth ychwanegol y gallai fod ei angen arnoch er mwyn codi a bwrw ymlaen â'ch cwyn neu'ch apêl oherwydd eich anabledd.

Student Computing Policy

This document sets out the University’s Student Computing Policy which includes Health and Safety advice for using your computer, our principles for online communication, guidance on using social networking tools, and the Terms and conditions governing the use of software, tools and content.

Appendix 1: Using your computer safely

Appendix 2: The Open University Online Communications Principles

Appendix 3: Using Social Media: Policy for OU Students

Appendix 4: Terms and conditions governing the use of software, tools, and content

Student Computing Policy - Appendix 1: Using your computer safely

This is Appendix 1 of the OU Student Computing Policy  and should be read in conjunction with the rest of that policy. This Appendix provides suggestions for setting up your computer and working safely.

Student Computing Policy - Appendix 2: The Open University Online Communications Principles

This is Appendix 2 of the OU Student Computing Policy and should be read in conjunction with the rest of that policy. This Appendix sets out OU online communications principles which describe how OU staff and students should work together online to support learning, research, administration and participation in all aspects of the University community.

Student Computing Policy - Appendix 3: Using Social Media: Policy for OU Students

This is Appendix 3 of the OU Student Computing Policy and should be read in conjunction with the rest of that policy. This Appendix provides guidance which applies to students who use social media, for example Facebook or Twitter.

Student Computing Policy - Appendix 4: Terms and conditions governing the use of software, tools and content

This is Appendix 4 of the OU Student Computing Policy and should be read in conjunction with the rest of that policy. This Appendix sets out the Terms and conditions governing the use of software, tools and content. By accepting a place on an OU module or otherwise using OU computing facilities, you have given a legal undertaking to comply in full with these terms and conditions.

Student data and records - Policy on the Retention of Student Data and Records

This policy defines the principles, time periods, mechanisms and responsibilities for the university’s retention of student personal data. The university Retention Schedule sets out the agreed timeframe for the retention of all student personal data and records.

Student discipline - Code of Practice for Student Discipline

Under statute 16(23) of our Charter, we must have a Code of Practice for Student Discipline. The aim of this code is to make sure that we maintain academic standards and provide an appropriate learning environment.

Student Employability Policy Statement

This policy outlines the University's approach to employability development for registered students and should be read in conjunction with the Careers Advisory Service statement of service provided by the University.

Student Pregnancy and Maternity: Policy and Guidance

This document outlines the policy and guidance that applies to students who are might need support because their study is affected by pregnancy, maternity, paternity, adoption, fostering or in vitro fertilisation (IVF) treatment.

Student Privacy Notice

The Open University needs to collect and process personal data in order to provide services to students, manage its operations effectively, and meet legal requirements.

The University has a new Student Privacy Notice, which replaces the Data Protection Policy.

The Student Privacy notice sets out how we use your personal data. A summary document is provided for quick reference. 

For certain kinds of student, we carry out additional actions with their personal data. These are detailed in the following supplementary privacy notices

For more information, see How the OU uses student data.

Student registration: Conditions of Registration

These documents set out the general conditions of registration that apply to students’ study with The Open University. Click on the link for the academic year in which you started to study that module:

2018/19 (For modules that started between 1 August 2018 and 31 July 2019)
2017/18 (For modules that started between 1 August 2017 and 31 July 2018)
2016/17 (For modules that started between 1 August 2016 and 31 July 2017)
2015/16 (For modules that started between 1 August 2015 and 31 July 2016)
2014/15 (For modules that started between 1 August 2014 and 31 July 2015)
2013/14 (For modules that started between 1 August 2013 and 31 July 2014)
2012/13 (For modules that started between 1 August 2012 and 31 July 2013)

Student Regulations

These regulations, together with the Conditions of Registration, define the basis of the academic relationship between the student and the University.

To see the regulations that apply to a module or qualification you are currently studying for, or have completed, click on the link for the academic year in which you started study of that module:

2018/19 (For modules which started between 1 August 2018 and 31 July 2019)
2017/18 (For modules which started between 1 August 2017 and 31 July 2018)
2016/17 (For modules which started between 1 August 2016 and 31 July 2017)
2015/16 (For modules which started between 1 August 2015 and 31 July 2016)
  • Academic Regulations (Taught Courses) from 2016 onwards (499KB) These regulations were approved in January 2016 to replace and update the separate Student Regulations, Module Regulations and General Qualification Regulations and apply to your study in the academic year 2015/16 and to continuing study in subsequent academic years.

If you wish to refer to the previous versions of the separate regulations please click on the links below.

2014/15 (For modules which started between 1 August 2014 and 31 July 2015)
2013/14 (For modules which started between 1 August 2013 and 31 July 2014)
2012/13 (For modules which started between 1 August 2012 and 31 July 2013)

Student Religion and Belief: Policy and Guidance

This policy outlines the support available to students whose religion or beliefs may have an impact on their studies.

Student unions, code of practice - Education Act 1994

The requirement, under Section 22 of the 1994 Education Act, for a code of practice which sets out the steps which the Open University Council is taking to secure that the Open University Students Association operates in a fair and democratic manner and is accountable for its finances, is met by the OU-OUSA Relationship agreement.

Suitability/Fitness to Practise

This is the procedure to be followed in regard to the professional programmes offered by the Open University where the regulatory bodies involved require the University to say that the student is not only academically qualified to practise, but also suitable or fit to practise in that profession.  It sets out the procedures to be followed to determine whether there is a cause for concern and if so, whether it is of such seriousness that the Fitness to Practise procedure should be invoked, or whether the concerns can be addressed by supporting and managing the student.