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Student Charter and Essential Documents


As a collaborative community, we consult with members, encourage participation and welcome constructive feedback to enhance the student experience.

We’d love to hear what you think about your OU experiences and how well we are meeting the commitments made in this charter. To find out why your comments are so important, see Feedback on our Student Charter commitments.

If you want a response to your feedback, please include your name and an email address so that we can contact you. If you have a student personal identifier number please include it, as this may help us to provide you with the most appropriate response.

Please note that this form should not be used to make a complaint or appeal. To discuss issues relating to your own study please contact your Student Support Team or to find out more about making a complaint or appeal please visit the complaints and appeals pages.

Please complete this form to give us details of your feedback: