Skip to content

Toggle service links

Student Charter and Essential Documents


As a collaborative community, we consult with members, encourage participation and welcome constructive feedback to enhance the student experience.

The OU listens to students in lots of ways - find out more on the Student Voice website.

To let us know how well you think we are meeting the commitments we make in the Student Charter, please use the feedback form below. 

If you have a student personal identifier number please include it, as this may help us to provide you with the most appropriate response.

Please note that this form should not be used to make a complaint or appeal. To discuss issues relating to your own study please contact your Student Support Team or to find out more about making a complaint or appeal please visit the complaints and appeals pages.