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Student Charter and Essential Documents


As a collaborative community, we consult with members, encourage participation and welcome constructive feedback to enhance the student experience.

We’d love to hear what you think about your OU experiences and how well we are meeting the commitments made in this charter. To find out why your comments are so important, see Feedback on our Student Charter commitments.

If you want a response to your feedback, please include your name and an email address so that we can contact you. If you have a student personal identifier number please include it, as this may help us to provide you with the most appropriate response.

Please complete this form to give us details of your feedback:

Please describe your OU experience and what you want to tell us about it. If your feedback relates to a particular OU course, service, department, website, publication or policy please give brief details, so that we can pass your feedback on to the right department.