The Student Computing Helpdesk can be contacted by Students and Associate Lecturers for questions about the installation of OU software and OU computing resources. They cannot help with general IT questions about using word processing packages like Word or help in using your other components on your PC like anti virus software.
For details on how to contact them please click on the following link and go to the Contact us menu on the left. It also gives you advice on what you need to have to hand before calling and their opening hours. The phone number is +44 (0) 1908 653972 or you can choose to use the mail us link.
Full time Staff and Research Students should contact the IT helpdesk on
+44 (0)1908 654321 during the following hours:
08:00 to 17:30, Moday to Thursday
08:00 to 17:00 on Fridays
Alernatively you can email them on: IT-Helpdesk@open.ac.uk
