We want you to succeed in your studies with the OU and reach your potential. We know that distance learning is a great way to combine education with work and family commitments, but we don’t want you to feel that you’re by yourself.

We have a dedicated team of people in our Cardiff office who are just a phone call or an email away. They can give you advice on studying, discuss any problems you have with your course, or give you some options if your personal circumstances have changed. They know all about student funding and how it works in Wales. 

Take a look at Kyle’s story at the top of this page to meet him and the team.

You can contact them on 029 2047 1170 or wales-support@open.ac.uk.

Join our family online

We have Facebook and Twitter pages dedicated to The Open University in Wales. Here you can find out about our work and join in the conversation with other students across Wales.

You can also send questions to our student support team on here.

We always want to hear about your course and how you’re getting on, so why not tag us in a post today?

You can also sign up to our e-mailing list.

Other help you can get

Here are some other OU services that you might find useful during your time with us:

The OU Student’s Association

Careers and employability

Work experience and work placements

Nightline is a confidential listening and information service run by students for students.

The Big White Wall. This resource is free to OU students and provides a safe space for you to get things off your chest, explore your feelings and learn how to improve and self-manage your mental health and wellbeing

Request your prospectus

Explore our qualifications and courses by requesting one of our prospectuses today.

Request prospectus

General enquiries

Call 029 2047 1170
Email wales@open.ac.uk

Study enquiries

Prospective students:
Call 0300 303 5303 
Visit new student enquiries

If you’ve already applied for, or are currently studying an OU module or qualification, login to Studenthome for your personalised contact details.

Contact us from Studenthome