The Open University is committed to making its websites and mobile applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to the English and Creative Writing WordPress blog site.
To adapt the content to your needs or preferences you should be able to:
- Change colours, contrasts levels and fonts.
- Resize text up to 200% without impact on the functionality of the website.
- Zoom in up to 400% without loss of information or functionality.
- Navigate the website using just a keyboard.
- tab to ‘Skip to content’ links at the top of the page to jump over repetitive information to the main content.
- tab through the content; the current location will be indicated by a clear visual change.
- control the embedded media player to play audio and video materials.
- Use a screen reader (e.g. JAWs, NVDA) to:
- listen to the content of web pages and use any functionality on the page.
- list the headings and subheadings in the page and then jump to their location on the page.
- bring up a list of meaningful links on the page.
- Use transcripts or closed captions with most audio and video materials.
- Download learning materials in alternative formats (e.g. Word document, PDF, ePub).
- If you have a print disability we provide SensusAccess to students, which is an automated service that converts files from one format to another, for example, PDF to text, audio, Word or Braille.
- AbilityNet also provides advice on making your device easier to use if you have a disability.
Compliance status
Non-accessible content
Alternative text
Some images which convey meaning do not have an informative text alternative to adequately describe their purpose. People using a screen reader won’t be able to access the information. This fails WCAG 2.2 Success Criterion 1.1.1: Non-text Content (Level A) and will be resolved by the end of August 2024
This section will be completed when a full accessibility audit has been undertaken by August 2025.
Text colour contrast
Some text does not provide enough contrast with the background, making it more difficult to read for people with low vision. This fails WCAG 2.2 Success Criterion 1.4.3 Contrast (Minimum) (Level AA) and will be resolved by the end of August 2025.
Redundant text
Redundant links can create confusion and frustration for users, particularly those relying on assistive technologies. This issue fails WCAG 2.2 Success Criterion 2.4.4: Link Purpose (In Context) (Level A) and will be resolved by the end of August 2024.
Headings and content structure
Some page headings aren’t structured in a logical way. People using screen readers will find it more difficult to navigate and understand the structure of content. This fails WCAG 2.2 Success Criterion 1.3.1 Info and Relationships (Level A) and will be resolved by the end of August 2025.
Some page headings don’t adequately describe their topic or purpose. People with cognitive disabilities and people using screen readers will find it more difficult to understand the relationships between different parts of content. This WCAG 2.2 Success Criterion 2.4.6 Headings and Labels (Level AA) and will be resolved by the end of August 2025.
Preparation of this accessibility statement
This statement was prepared on 28 February 2025.
This statement was last reviewed on 17 March 2025.
This website was tested using the Accessibility Compliance Toolkit (ACT) which is an internal toolkit used to identify and check web pages for accessibility by conducting basic accessibility testing. This basic testing covers essential aspects of accessibility, but it doesn’t include all the WCAG 2.2 Level AA Success Criteria. Using the ACT combines manual checks with automated tests across a sample of pages identified as being representative of most or all of the components used on the website. The accessibility testing conducted on this website includes evaluating alternative text, colour contrast, content resizing, content structure, form labels, language of page, link text, keyboard navigation, captions and skip links.
The following accessibility testing methods and tools were used:
- W3C (World Wide Web Consortium) checks (alternative text, content structure, language of page, keyboard navigation, skip links)
- axe DevTools automated checker (colour contrast, form labels, link text)
- Manual checks (content resizing, captions).
The English and Creative Writing WordPress blog site was last tested on 28 February 2025 by the Digital Operations team.
The testing approach taken involved the revision of pages using the following testing methods and tools:
- WAVE (Web accessibility evaluation tool) which checks image alternative text, colour contrast, hyperlinks, text formatting, form labels, page language)
- Manual checks (including zoom and responsive content resizing)
Feedback and contact information
If you find that a certain section of our website is not accessible and you can’t get access to the information that you need please use the Open University Accessibility Feedback Form to request support and we will ensure that you are provided with the information you require. You will need to provide your contact details and Personal Identifier if you are a student so we can get back to you. You should expect to hear back from us within 5 working days.
The OU is very experienced in meeting accessibility needs for our students. In many cases we are able to provide module and other study support materials in alternative formats for students who indicate a need for this when completing a Disability Support Form.
In addition, some module materials are available in different formats and can be downloaded from module websites. Students can contact their Student Support Team for advice.
If you are a student, or someone who has had contact with the University before, and have a complaint about the accessibility of our websites, you should raise a complaint via the complaints and appeals process.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you are based in the UK, and you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).