{"id":1852,"date":"2024-02-05T12:47:41","date_gmt":"2024-02-05T12:47:41","guid":{"rendered":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/?p=1852"},"modified":"2024-02-05T12:47:41","modified_gmt":"2024-02-05T12:47:41","slug":"the-introverted-facilitators-club-how-to-be-a-quiet-ld-in-the-sometimes-noisy-world-of-module-design","status":"publish","type":"post","link":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/?p=1852","title":{"rendered":"The Introverted Facilitators&#8217; Club: How to be a quiet LD in the sometimes noisy world of module design?"},"content":{"rendered":"<p class=\"paragraph-412\"><em>Hayley Johns ~ Learning Designer<\/em><\/p>\n<p>Back in September, I attended my first ever \u2018real life\u2019 or in-person conference (the ALT conference, at the University of Warwick \u2013 you can <a href=\"https:\/\/www.open.ac.uk\/blogs\/learning-design\/?p=1770\" >read about my and my colleague\u2019s experiences here<\/a>). It was a brilliant experience, and we learnt a huge amount.<\/p>\n<p>As well as all of the fascinating sessions we attended, being in that kind of big, mingly conference space for the first time really got me thinking about the social side of our role in Learning Design (LD). When I got back to my WFH set-up (feat. tea, dressing gown and small brown cockapoo), I decided to reach out to Learning Design colleagues who consider themselves to be introverts and to hear about their experiences in the LD role in either physical or virtual spaces.<!--more--><\/p>\n<p>Thinking about introversion is not a new thing for me. Back when I was a classroom teacher, I felt able to &#8216;act&#8217; the part &#8211; but it really did feel like an act, and I used to joke that spending every day standing in front of a class of 30 teenagers wasn\u2019t quite my natural habitat. In my current role, I&#8217;ve become a lot more conscious of the fact that that kind of performance doesn&#8217;t ring true for me, so I&#8217;m trying to find another way to go about facilitation and that \u2018front of the classroom\u2019 role that&#8217;s more authentic.<\/p>\n<h5>What does it mean to be an introvert?<\/h5>\n<p>Firstly, my fellow LDs sought to define what being an introvert means to them. They identified aspects such as needing quiet time to recharge after being sociable; thinking and feeling deeply; actively enjoying \u2018me\u2019 time; being reflective and liking to mull things over.<\/p>\n<p>Then we thought about what strategies we use (or could adopt) as introverted LDs to make the parts of our role where we have to be front-and-centre a bit more comfortable.<\/p>\n<p>Here\u2019s what the team came up with:<\/p>\n<h5>Speaking up<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Always go to a meeting with at least one thing to say.<\/li>\n<li>Try to speak up at least once in a meeting (but don\u2019t be too harsh on yourself if you aren\u2019t able to).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>Using remote working to our advantage<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Use the \u2018raise hand\u2019 function in Teams, even if it feels unnecessary! I find interjecting in meetings really challenging and this takes away some of the awkwardness of finding a point to interject.<\/li>\n<li>There are other ways to communicate, e.g. typing, creating infographics.<\/li>\n<li>Have a quick lie-down after an intense \u2018social session\u2019.<\/li>\n<li>Control your sessions by setting up small groups so you feel less overwhelmed.<\/li>\n<li>In some Teams meetings where people know each other or aren\u2019t hesitant about speaking, I\u2019ve noticed the \u2018raise hand\u2019 function isn\u2019t used so much. Having your video on helps then so that everyone can see you\u2019re about to say something and you\u2019re not just sitting in the background.<\/li>\n<li>You can write down your questions or comments so that you can refer to or read from them.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>Acting with acceptance, openness and authenticity<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Don\u2019t try to be or appear to be an extrovert. Ultimately, this will cause more problems than it solves.<\/li>\n<li>Things to celebrate about introverts: they are perceptive, make great listeners, don\u2019t create noise for noise\u2019s sake, have a calming presence, when they speak it is often considered and insightful.<\/li>\n<li>It\u2019s OK to be quiet. Sure, your efforts might get overlooked but who cares? While acknowledgement can be nice, the only person who needs to acknowledge or celebrate your achievements is you.<\/li>\n<li>It can be difficult to justify choices as an introvert, such as responding to confusion about your desperate need to avoid large events (like conferences). You shouldn\u2019t put yourself in an uncomfortable position to please anybody else, though \u2013 do what feels right when it feels right.<\/li>\n<li>Accept that I\u2019m going to stumble over my words from time to time, we\u2019re all human.<\/li>\n<li>Over time you\u2019ll recognise that some people like to talk a lot and use complicated words in front of their peers. Don\u2019t try to compare yourself with them. You have the job, you are an expert.<\/li>\n<li>Be more open about your introversion and needs, e.g. \u2018I\u2019m an introvert so would prefer to think about this before I respond.\u2019<\/li>\n<li>See it as a long learning journey \u2013 start with small things that you are more comfortable with, and gradually build up. Don\u2019t kick yourself if you ever \u2018fail\u2019.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>Being prepared<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>You can prepare \u2018back-up\u2019 scripts and practise reading them \u2018naturally\u2019 before the meeting.<\/li>\n<li>Get in lots of preparation and dry runs of workshops or sessions.<\/li>\n<li>When asked to attend a meeting that you feel unsure about, be upfront and ask what expectations are to help you prepare. The OU seems very open to people\u2019s needs and colleagues are usually understanding.<\/li>\n<li>Rehearse, anticipate likely scenarios, and rehearse again.<\/li>\n<li>If possible, research the people you are meeting, or make the first meeting a more relaxed style.<\/li>\n<li>But also, be wary of over-preparing sessions so much that, if things don\u2019t go to plan, you feel lost. Prepare a basic outline of what you expect to happen, but allow space for participants to go off-piste.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>Buying time to think and reflect<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>I\u2019m not always going to know the answer to questions, so I say I\u2019ll come back to them.<\/li>\n<li>If you get overwhelmed or a mind blank in a \u2018live\u2019 session, look for strategies such as \u2018I\u2019ll get back to you later as I need more time to think\u2019.<\/li>\n<li>It is absolutely OK to say \u2018I\u2019ll come back to you later\u2019.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>Taking a holistic approach to our wellbeing<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>A recent study showed that spending five minutes looking at nature (in real life or in photos) before a stressful event helps the body to regulate more quickly following the event. So give yourself five minutes before a workshop to look at pretty pictures of nature.<\/li>\n<li>Do a three-minute breathing exercise before something stressful (there are <a href=\"https:\/\/insighttimer.com\/glennharrold\/guided-meditations\/3-minute-mindful-breathing-anchor\" >lots of options on Insight Timer<\/a>).<\/li>\n<li>Listen to your body and not your brain \u2013 what does your nervous system need to regulate and feel safe?<\/li>\n<li>If you know you\u2019re going to be stressed in an event, try breathing exercises, taking a walk, thinking about the bigger picture. And have a comfort something nearby, e.g. tea, blanket.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>Drawing on colleagues\u2019 support<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Pair up with another LD or co-facilitator.<\/li>\n<li>Getting feedback from colleagues is really useful, if a bit daunting at first.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>Managing our workloads<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>I make sure I\u2019ve got no other meetings that day if I\u2019m facilitating training or a workshop.<\/li>\n<li>If I can, I like to manage my time so there\u2019s a flow of demanding, people-focused conversations and solo project work I can recover in.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>Shifting our thinking<\/h5>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>I\u2019ve tried to shift my thinking from \u2018I have to perform\u2019 to \u2018I want to help\u2019, and that\u2019s made it easier for me. So thinking of it as a conversation where I\u2019m trying to help a friend to solve a problem, rather than a big song and dance.<\/li>\n<li>Try to think of facilitation as a conversation with a friend \u2013 if your buddy has a problem and you have some tools that might help solve it, you\u2019d share it with them!<\/li>\n<li>Stand back and look at the situation. It may only be an hour or so of your time, and then you can get on with things that you enjoy!<\/li>\n<li>Don\u2019t confuse being an introvert with lack of confidence or leadership. It is possible to be a confident, introverted leader.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>All in all, we agreed that we can definitely be effective LDs and quiet people at the same time, and that these tips can help us to do just that. You can find out whether you\u2019re <a href=\"https:\/\/ideas.ted.com\/quiz-are-you-an-extrovert-introvert-or-ambivert\/\" >an introvert, extrovert or ambivert using this quiz<\/a> and, if you are an introvert, you might be interested in <a href=\"https:\/\/www.wob.com\/en-gb\/books\/susan-cain\/quiet\/9780141029191?cq_src=google_ads&amp;cq_cmp=18123540153&amp;cq_con=&amp;cq_med=pla&amp;cq_plac=&amp;cq_net=x&amp;gad_source=1&amp;gclid=EAIaIQobChMIk4SZte-JhAMVS5JQBh1sSQAyEAQYAiABEgIkUvD_BwE#GOR004483252\" >the book Quiet, by Susan Cain<\/a>.<\/p>\n<p>If your role has a certain amount of presentation, facilitation, or \u2018standing at the front\u2019, whether that\u2019s in a physical or virtual space, I wonder what that looks like for you? If you&#8217;d be willing to share any thoughts, I&#8217;d be really interested to hear from you. You can email me at <a href=\"mailto:hayley.johns@open.ac.uk\">hayley.johns@open.ac.uk<\/a>.<\/p>\n<hr \/>\n<p><em>Banner image: via Canva \/ osign<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hayley Johns ~ Learning Designer Back in September, I attended my first ever \u2018real life\u2019 or in-person conference (the ALT conference, at the University of Warwick \u2013 you can read about my and my colleague\u2019s experiences here). It was a brilliant experience, and we learnt a huge amount. As well as all of the fascinating [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":1855,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53,258,1,226,35,146],"tags":[261,234,259,40,125,263,158,262,264,260,155],"class_list":["post-1852","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community-of-practice","category-facilitation","category-learning-design","category-methodology","category-ld-under-the-hood","category-wellbeing","tag-advice","tag-facilitation","tag-introvert","tag-learning-design","tag-presentation","tag-recharging","tag-self-care","tag-strategies","tag-thinking-deeply","tag-tips","tag-wellbeing"],"_links":{"self":[{"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=\/wp\/v2\/posts\/1852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1852"}],"version-history":[{"count":4,"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=\/wp\/v2\/posts\/1852\/revisions"}],"predecessor-version":[{"id":1857,"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=\/wp\/v2\/posts\/1852\/revisions\/1857"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=\/wp\/v2\/media\/1855"}],"wp:attachment":[{"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/learning-design\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}