{"id":1541,"date":"2015-11-24T16:33:13","date_gmt":"2015-11-24T15:33:13","guid":{"rendered":"https:\/\/ounews.co\/?p=1541"},"modified":"2015-11-24T16:33:13","modified_gmt":"2015-11-24T15:33:13","slug":"qa-office-closures-mean-staff-students-across-country","status":"publish","type":"post","link":"https:\/\/www.open.ac.uk\/blogs\/news\/around-ou\/university-news\/qa-office-closures-mean-staff-students-across-country\/","title":{"rendered":"Q&A: What office closures mean for staff and students across the country"},"content":{"rendered":"

The Open University has confirmed it is to proceed with plans to create three larger student support centres, resulting in the closure of seven smaller offices around England<\/a>. In this Q&A, the Vice-Chancellor of the OU, Peter Horrocks<\/a>, explains what the changes will mean for staff and students around the country\u2026<\/em><\/p>\n

 <\/p>\n

What\u2019s this going to mean for staff in the offices you\u2019re closing?<\/strong><\/p>\n

It\u2019s important to say upfront that we\u2019re naturally very sorry that these plans could lead to the loss of some great staff.\u00a0 Indeed, we hope that as many as possible will be able to move with their jobs to the three larger centres we\u2019re creating.\u00a0 But ultimately, this is about supporting our students who will see an improvement in the level of service they receive.<\/p>\n

\"OU<\/a>

OU Vice-Chancellor, Peter Horrocks, does a round of radio interviews about the decision to close seven regional offices in England.<\/p><\/div>\n

Are you saying your teams across the country haven\u2019t been doing a good job?<\/strong><\/p>\n

Absolutely not. The OU\u2019s regional offices have done a magnificent job over the years, but they form part of a structure from a past era. When students need support, they pick up the phone or send an email. Today, each of our regional offices is only visited by one student a day on average. That\u2019s out of nearly 200,000 people who study with us.<\/p>\n

But won\u2019t students now have to travel miles to get support or speak to their tutor?<\/strong><\/p>\n

The main purpose of these centres isn\u2019t to provide space for tutorials or exams, these already happen in local schools or colleges. When students have queries about their course, or financial matters, they already get advice from expert, subject-based teams who could be located anywhere in the country. The team in the Bristol office, for example, is just as likely to respond to a query from someone in Newcastle as it is from someone down the road in Bath.<\/p>\n

Is this just a cost-saving exercise?<\/strong><\/p>\n

It\u2019s true that by spending less money on running and maintaining buildings and more on providing great support to our fee-paying students, the OU can offer them a much better service. But this move is about how we organise our teams who are responsible for supporting students. OU academic staff based in the South West will not be losing their jobs. Tutors will work from home, as most do now.<\/p>\n

We will naturally be sad to lose some jobs locally, but this is not a retreat by The Open University. This is about delivering an improvement for the whole of the UK.<\/p>\n

Our mission remains as strong today as when the OU was founded almost 50 years ago: we are the university of everywhere, for anyone.<\/p>\n

You can read more about the university’s restructure here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The Open University has confirmed it is to proceed with plans to create three larger student support centres, resulting in the closure of seven smaller offices around England. In this Q&A, the Vice-Chancellor of the OU, Peter Horrocks, explains what the changes will mean for staff and students around the country\u2026   What\u2019s this going […]<\/p>\n","protected":false},"author":20,"featured_media":1536,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[806,1888,2106,2145,2277],"class_list":["post-1541","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-university-news","tag-england","tag-regional-offices","tag-staff","tag-student-support","tag-tutors"],"_links":{"self":[{"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/posts\/1541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/comments?post=1541"}],"version-history":[{"count":0,"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/posts\/1541\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/media\/1536"}],"wp:attachment":[{"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/media?parent=1541"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/categories?post=1541"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.open.ac.uk\/blogs\/news\/wp-json\/wp\/v2\/tags?post=1541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}