Using your feedback to make a difference

Rachel Garnham is a Senior Manager leading the Student Voice team at The Open University. Her team works in partnership with the OU Students Association to include students in OU decision-making.

 

The Open University has just launched its new strategy – learn and live – at the heart of which is student success. We really want to make sure more students achieve the goals that you have set for yourself. And one of the best ways to do that is by using your feedback to improve the student experience so it meets your needs. Continue reading “Using your feedback to make a difference”

The Open Programme and Employability: A Student’s Perspective

Sarah Andrews works at the University of Brighton and manages a large team of student ambassadors. She is an Open degree student.

 

 

About six years ago, on a bit of a whim, I decided to register myself to study at the Open University for an Open degree. It’s a pretty life changing decision I made relatively quickly over the course of just a couple of months, and looking back I’m not sure I knew quite what I was letting myself in for – but perhaps my tips here might encourage some other prospective students to take the plunge into the joy that is a multi-disciplinary Open degree! Continue reading “The Open Programme and Employability: A Student’s Perspective”

The Open Programme and Employability: What exactly does a Careers and Employability Consultant (Learning and Teaching) do?

Claire Corkram is a Careers and Employability Consultant (Learning and Teaching) for The Open University, who supports the Open Programme team. She joined the OU in July 2018 from Northampton University and has also been a distance learning student. Studying a Level 6 Diploma in Career Guidance & Development. 

So, what exactly does a Careers and Employability Consultant (Learning and Teaching) do and how do I support the Open programme? My role is a hybrid one where I provide specialist careers guidance and development to faculty staff and students. Fundamentally, my role is to support my colleagues in faculty with the integration and embedding of careers support into the curriculum by developing and implementing a range of career services which support student employability. It’s a busy, varied role which I really enjoy, and no two days are the same! Continue reading “The Open Programme and Employability: What exactly does a Careers and Employability Consultant (Learning and Teaching) do?”

My Journey to the Open University and Beyond

 

Patrick is a former OU student who has completed an Open Degree and here he tells us about his motivations for study.

This is a tale of two halves; the how and the why.

Four years ago my wife died after a long illness, during which time life was a struggle with little time for anything else. We lost our lives to palliative care. If not the carers then it was a posse of others with unheard-of titles.  Days, weeks and years went by with little respite.  And then she died. Suddenly I had twenty four hours a day to fill.  This is when a sad time was transformed into yet another wonderful gift from my wife. Continue reading “My Journey to the Open University and Beyond”

Speaking about the bespoke: what the Open Programme offers students

Liz Vosper, an Open degree graduate and member of staff, reflects on a session which was part of Student Voice Week that explored what the Open Programme is; what it offers; how we create and support a sense of belonging and community; where to find resources to help; and how we can support students now and in the future. This session took place on the on 17th November, led by Jay Rixon, Qualification Manager for the MA/MSc Open. 

What the Open Programme is and what it offers

The Open Programme offers you the chance to study a range of subjects and create a bespoke qualification that reflects your personal or professional interests and aspirations. Think pick ‘n’ mix – you can savour the delights of the caramel swirl and avoid the coffee creams! Okay, probably not the best analogy I’ve used as it might need a little more thought than that, but you get the idea. And like pick ‘n’ mix, the Open Programme offers a great selection too! Continue reading “Speaking about the bespoke: what the Open Programme offers students”

What OU Students (really really) want – and what it tells us about curriculum design

Cath Brown is President of the Open University Students Association and has been a BSc Open degree student herself  (choosing mainly physics, engineering and history modules). We loved the ‘lightning talk’ that Cath gave at a recent OU Curriculum Strategy event so much, that we asked her to write it up in a blog post for us… And here it is! 

Developing and modifying curriculum is all about students, isn’t it?

Typically, the planned curriculum is inhabited by a range of virtual students, with well-defined motivations and behaviours. They want a degree in X, a career in Y, to develop their skills in Z, and intend to study at this, that or the other intensity.  These well-behaved and orderly creatures are ready to study as directed and want a straightforward path and clear directions given – they rarely come with anything as inconvenient as pre-formed views, likes or passions.

But in truth, we real students are much more complex beasts.  For most of us, it’s not either career or interest, whatever our age – it’s a mixture of the two and that can evolve over time.

We do tend to have tastes and preferences.  That means we want choice – it gives us more feeling of control and it increases motivation, and hence improves our retention and success.  Of course, choice can be messy and costly, and we know it means a greater investment in advice and guidance.  And yes, there are some who do want a straightforward path without having to make lots of decisions. So, by all means offer those who want one a set menu, but let the rest of us dine à la carte.

The ultimate international buffet, of course, is the OU’s ‘jewel in the crown’, the BA/BSc (Hons) Open degree – its status as the most popular OU undergraduate degree demonstrates clearly how highly choice is prized by OU students. But even those who want to study a named degree will still appreciate opportunities to specialise as they progress;  to mix the culinary metaphor – even if you need us to eat up our greens at the start of our journey, at least give us a choice of desserts to look forward to as we progress.

Choice doesn’t only mean subject – it means size of study unit too. Just because increasing numbers of us want to do 120 credits a year doesn’t mean that those who’d like to do 30 credits, or just 10 credits, don’t exist.  Large units of study don’t let us flex things, they don’t let us mix and match – or in more trendy terminology, smaller units enable us to personalise our curriculum.

So, where it’s possible, why not design it so that things work well together, or separated? I think coffee and cake go well together, but coffee on its own, or cake on its own, are just the thing sometimes. OK, some things can’t be broken down too far – I don’t want to eat the eggs, flour and so on in my cake separately. But let’s start from the premise of smaller units of study with larger when necessary, not vice versa. Smaller units may cost, but that sort of flexibility could pay dividends.

Timings are also a part of choice and flexibility. Yes, some may like the conventional academic year; but for others that timing is a menace.  And we know statistically that those doing full-on concurrent study fare less well than those with partial or no overlap – smaller units of curriculum could give more flexibility here too.

It could also really impact retention too. It’s established that it’s harder to get us students back on board if we defer. But it’s also well-known that we have complex lives which may mean sometimes we can’t spare 18 hours a week. Letting us jettison part of our programme rather than all of it could keep us in the system and help us succeed.

I wouldn’t be doing the student body justice if I didn’t share what’s a big anxiety for many of us.  So many OU students, and prospective students, are really concerned how their degree will stand up compared to conventional universities.  We care about quality. We care about reputation. We care about what is in the modules we study – we want it to be the good stuff, not anything we perceive as “filler”. And while we obviously want to get good marks if we can, that doesn’t mean we like or respect things that are easy marks. We reserve the right to moan and whinge about things being hard, but we want to know we deserve our degrees.  We want you to remember the words of our founder, Jennie Lee – “Nothing but the best is good enough”.

So – what is the message from the student body?

Design for Choice. Design for Flexibility. But never ever compromise the Quality.

You can find out more about Cath and her role on the Students Association website