England
Where do you live?
Key features
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Grow your capacity for leadership and action -
Learn how to make effective decisions using real-world examples -
Enhance your problem-solving skills and find opportunity in business uncertainty -
Learn from the experience and insights of both academic experts and senior leaders from multiple disciplines and sectors -
The course has a global focus and delivers transferable skills for diverse sectors and organisations
What you will study
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Objective accounts of uncertainty, and their limits -
The social construction of certainty and uncertainty -
Uncertainty, stories, imagination and emotion -
Modelling, scenarios and big data – their uses and dangers -
Organising for radical uncertainty: collective mindfulness and organisational resilience -
Leading and influencing in the face of radical uncertainty -
Tolerating 'not knowing' and being curious whilst still acting -
Socially responsible management of uncertainty.
You will learn
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identify how, as individuals, organisations and societies, we construct certainty and avoid uncertainty -
apply multiple perspectives on uncertainty and tools for engaging with uncertainty while still being able to act -
reflect critically on the uses, limitations and dangers of big data, artificial intelligence and models in contexts of uncertainty -
demonstrate a critical and ethical awareness of how uncertainty is socially distributed in society and organisations and how your actions as a manager/leader can impact this -
reflect on and develop your own capacity for leadership under uncertainty -
evaluate assumptions critically in planning, forecasting, modelling and strategising to support more mindful organising and greater resilience in the face of uncertainty -
demonstrate the following skills: critical analysis, perspective-taking, personal resilience, engaging with uncomfortable knowledge, tolerance of ambiguity and ambivalence, and ethical awareness.
Skills you will gain
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Critical analysis -
Perspective taking -
Personal resilience -
Engaging with uncomfortable knowledge -
Tolerance of ambiguity and ambivalence -
Ethical awareness -
Leadership -
Influencing -
Management -
Planning for uncertainty -
Decision making -
Strategic thinking
Vocational relevance
Created by leading experts and practitioners from The Open University
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Mark Fenton-O’Creevy is a Professor of Organisational Behaviour at The Open University Business School. Before moving to The Open University, he was a faculty member at London Business School and has over two decades of experience researching and advising on decision-making in organisations. -
Dr Layla Branicki is a Senior Lecturer in Human Resource Management and Organisation Studies at The Open University Business School. She has over ten years of international experience teaching and researching the managerial and strategic implications of uncertainty for organisations through the lenses of resilience, high-reliability organising and corporate social responsibility.
You will gain
Teaching and assessment
Study support
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Learn 100% online on the OU’s learning platform with a mix of video, audio and written materials -
Engage in interactive learning through self-assessment questions, polls, tasks and reflection -
Share ideas and experiences in discussion with other learners, building skills, confidence and knowledge -
Receive support from mentors who guide discussions and answer questions -
Study at a time that suits you with the flexibility to access the course from your desktop, tablet or mobile device
Assessment
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End-of-module assessment
Course length
What's included
Future availability
Regulations
Entry requirements
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a bachelors degree or an equivalent level qualification -
experience working in a role that exposes you to some of the significant uncertainties that organisations face -
a strong interest in improving your capabilities in leading, managing, deciding and acting in the face of major uncertainties.
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If you don’t have a degree or equivalent level qualification, you may find the postgraduate level assessment challenging. -
The course material doesn’t assume learners are working. Past experiences will be just as relevant. -
All teaching is in English, and your English proficiency needs to be adequate for postgraduate study. As a guide, this corresponds to Level 7 of the International English Language Testing System (IELTS). However, you won’t need to provide a formal English language score to enrol.
Computing requirements
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Primary device – A desktop or laptop computer. It’s possible to access some materials on a mobile phone, tablet or Chromebook; however, they will not be suitable as your primary device. -
Our OU Study app operates on supported versions of Android and iOS. -
Operating systems – Windows 11 or the latest supported macOS. -
Internet access – Broadband or mobile connection.
If you have a disability
Course fee
| Start | End | Register by | England fee |
|---|---|---|---|
| 04 Jul 2026 | 31 Oct 2026 | 03 Jul 2026 | £875 |
