I am a new MRes / PhD research student in the Institute of Educational Technology (IET). My research title is 'Using technology-enabled learning networks to achieve practical improvement outcomes in the not-for-profit sector'.
I have a Masters in Business Management Systems from Warwick Business School, where I adopted a strategic and systemic approach to my work. I have worked as an independent consultant since 1992, based both in the UK and South Africa. I specialise in supporting individuals and teams to collaborate together to understand, evaluate and improve whatever it is they are doing, especially across different boundaries and contexts. In 2009, I joined the first cohort of the IET Masters in Online and Distance Education H800 module, whilst based in Johannesburg. I achieved a postgraduate certificate in technology enhanced learning, and in doing so was able to apply TEL to my professional area of quality improvement and enhancement. My research interests focus on the collaborative use of technology for organisational learning, and how learning networks can be implemented to generate practical organisational improvement outcomes.
I have implemented quality management systems in a variety of public and private sector service organisations, including local government, commercial IT training, air travel, and higher education.
Using Technology-Enabled Learning Networks to Drive Module Improvements in the UK Open University (2019)
Journal of Interactive Media in Education, 2019, Article 16(1)
Caught in the web of quality (2005-05)
Fresen, Jill W. and Boyd, Lesley G.
International Journal of Educational Development, 25(3) (pp. 317-331)
An Integrated Management Approach in a Higher Education Technology Support Unit (2013)
Boyd, Lesley G. and Fresen, Jill W.
In: Benson, Angela D.; Moore, Joi L. and Williams van Rooj, Sharon eds. Cases on Educational Technology Planning, Design, and Implementation (pp. 206-228)
Publisher : IGI Global
Using Technology-Enabled Learning Networks To Achieve Practical Improvement Outcomes: A Pilot Project To Explore Impact Of Student-Made Videos On Student Engagement In The IET MAODE Programme At The OU (2017-03-14)
mres thesis The Open University
Using learning networks to drive module improvements in the Open University: a personal and professional journey (2020)
The Open University