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The Open University Telephone Lines

We are pleased to confirm that the Students in Secure Environments Registration Team phone lines will be reopened on 25th January 2021.

Please contact our team if you require support in the following areas:

  • Qualification and module enquiry 
  • Reservation
  • Registration
  • Fees and funding
  • Student loans and loan chasing
  • Change of study intention /deferral requests
  • General Enquiries


You can reach us on 0300 303 6789 or by emailing us at Our opening hours are Monday to Friday 09:00-17:00 and Fridays 09:00-16:30.

We are expecting a high volume of calls and emails to assist students in completing their registration for February 2021 so please bear with us and we will answer your call as quickly as we can.

The final registration date for February 2021 modules has been extended to 28th January.

Please note however that most modules start on 30th January except for module A111 which starts on 23rd January.

Students that complete enrolment close to the final enrolment date are strongly advised to discuss the impacts of this with our team as they may not be allocated a tutor or receive their printed materials until after the module start date.

We can accept registrations on our Access modules up until 4th February 2021.


The Open University Telephone Lines

SiSE Registration Team - Phone Lines Open

4th February 2021
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