The Open University collects and processes a variety of personal data in order to provide services, manage its operations effectively, and meet legal requirements.
The privacy notices in the links below provide more details about this for specific activities.
The Open University is the data controller for the personal data that we process, apart from any circumstances which will be set out in the relevant privacy notice. The main establishment of the Open University is in the UK. If your data is collected by our office in the Republic of Ireland, then this will also be processed in the UK.
Contact us
Please direct any queries about this policy or about the way we process your personal information to our Data Protection Officer using the contact details below.
- Email: data-protection@open.ac.uk
- Telephone: +44(0)1908 653994
- By post: The Data Protection Officer, PO Box 497, The Open University, Walton Hall, Milton Keynes MK7 6AT.
Data subjects within the EU can contact the Data Protection Officer c/o the Open University in Ireland: Holbrook House, Holles Street off Merrion Square, North Dublin 2, D02 EY84.
Your Rights
You have a number of rights in relation to your personal information, which apply in certain circumstances. In order to exercise any of these rights, please contact us using the details in this document. These are described in more detail by the Information Commissioner’s Office.
You have the right:
- to access the personal information we hold about you and to receive a copy
- to correct inaccuracies in the personal information we hold about you
- to have your data deleted when it is no longer required
In some circumstances, you also have the right:
- to limit how we use your personal information,
- to data portability
- to object to the use of your personal information
Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time.
Depending on our relationship with you, you can update your contact preferences for marketing and research when you sign into the Open University website, by using any unsubscribe options available in communications we send you, or by contacting us. If you are concerned about the way we have processed your personal information, you can complain to the Information Commissioner’s Office (ICO). Please visit the ICO’s website www.ico.org.uk for further details, or you can use their online tool for reporting concerns: https://ico.org.uk/concerns/