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Cancellations, Deferrals and Withdrawals

You’ll find explanations of the rules that apply if you want to defer or withdraw from your studies, or want to change your choice of module or qualification.

Information about Deferrals, Withdrawals and Cancellation was brought together to form a single document called Changing Your Study Plans Policy from the Academic Year 2018/19 which applies to the Academic Year 2018/2019 starting from 1 August 2018.

For study started before 1 August 2018, the policy below applies.

Policies and Procedures for Academic Years starting before 2018/2019

These documents explain the rules that apply if you want to defer or withdraw from your studies or want to change your choice of module or qualification. To see the rules that apply to you, click on the link for the academic year in which the standalone module or the relevant module within a qualification you are studying started:

Please note the Deferrals and Withdrawals Policy 2014/15 to 2015/16 continues to apply in the 2016/17 academic year for students resident in England or outside of the UK who are receiving transitional fee arrangements, and also continues to apply in the 2017/18 academic year for students eligible for an additional year of discounted fees.

This document explains the procedure you must follow to defer or withdraw from your studies or to change your choice of module or qualification.

Assessment Banking

If you wish to defer a module and retain the scores from assessments you have completed please refer to the rules on Assessment Banking.

Careers Advisory Service - statement of service

An outline of the advice and guidance available from Careers and Employability Services, whose mission is to empower OU students to recognise their potential and achieve their personal, educational or career goals in the changing world of work and lifelong learning. 

Careers and Employability Services - statement of service

An outline of the advice and guidance available from Careers and Employability Services, whose mission is to empower OU students to recognise their potential and achieve their personal, educational or career goals in the changing world of work and lifelong learning. 

Changing Your Study Plans Policy

You’ll find explanations of the rules that apply if you want to defer or withdraw from your studies, or want to change your choice of module or qualification.

Information about Deferrals, Withdrawals and Cancellation was brought together to form a single document called Changing Your Study Plans Policy from the Academic Year 2018/19 which applies to the Academic Year 2018/2019 starting from 1 August 2018.

For study started before 1 August 2018, the policy below applies.

Policies and Procedures for Academic Years starting before 2018/2019

These documents explain the rules that apply if you want to defer or withdraw from your studies or want to change your choice of module or qualification. To see the rules that apply to you, click on the link for the academic year in which the standalone module or the relevant module within a qualification you are studying started:

Please note the Deferrals and Withdrawals Policy 2014/15 to 2015/16 continues to apply in the 2016/17 academic year for students resident in England or outside of the UK who are receiving transitional fee arrangements, and also continues to apply in the 2017/18 academic year for students eligible for an additional year of discounted fees.

This document explains the procedure you must follow to defer or withdraw from your studies or to change your choice of module or qualification.

Assessment Banking

If you wish to defer a module and retain the scores from assessments you have completed please refer to the rules on Assessment Banking.

Charter - Student Charter

The Student Charter, developed jointly by the University and the OU Students Association, sets out what the responsibilities of members of the OU community are and what we can all expect of each other. It is a declaration of values rather than a rule book. It describes the way in which the members of the OU - staff and students - should work together so that everyone can benefit.

Cheating or plagiarism - Plagiarism - what constitutes plagiarism or cheating?

If a student submits an assignment that contains work that is not their own, without indicating this to the marker (acknowledging your sources), they are committing ‘plagiarism’ and this is an offence.

Submitting work that has been done by someone else and persistent borrowing of other people’s work without citation are obvious instances of plagiarism and are regarded as cheating. Copying answers from social networking sites is cheating. Paying for work from other sources and submitting it as your own is also cheating. It is intellectually dishonest to cheat and thus give one student an unfair advantage over others.

Passing on an assignment to others, with the knowledge that another student may plagiarise the assignment will also lead to a penalty.

The policy includes a description of the use of text comparison software by the University.

Children and vulnerable/ protected adults at the OU: policy for ensuring safety

The Open University is open to all. This includes children and young people who are under 18 and vulnerable/protected adults and adults at risk. In line with current legislation and guidance in England, Northern Ireland, Scotland and Wales, the University recognises that it has a duty of care in creating a safe environment for the above groups for their studies or employment, and, by working with appropriate external agencies, is committed to ensure that they are safeguarded and protected from harm.

Classification of honours degree

The honours degree classification process is explained, and threshold scores are given for the different categories of honours degree.  Two worked examples show how the process is applied to individual student records.

Code of Practice - freedom of information

The key aim of the Freedom of Information Act 2000 (FoIA) is to provide legal rights for the public and to place legal duties on public authorities in order to promote a culture of openness.  This code of practice explains the two main responsibilities of the University under the FoIA, how information will be shared and what information is exempt.

Code of Practice for Student Assessment

This document is part of the student regulations which apply to all students of the OU.

These regulations define the basis of the registration agreement between the student and us. Students who register for a specific academic qualification from the University are also governed by our qualification regulations which deal with registering for a qualification, completing a qualification and other matters about qualifications. The detailed assessment rules for each module appear separately as module rules.

Code of Practice for Student Discipline

Under statute 16(23) of our Charter, we must have a Code of Practice for Student Discipline. The aim of this code is to make sure that we maintain academic standards and provide an appropriate learning environment.

Commercialisation, intellectual property

The policy documents covering intellectual property and commercialisation are currently being revised. For more information on the policy covering intellectual property and commercialisation, contact innovation-enterprise@open.ac.uk or phone 01908 659783.

Complaints and Appeals Procedure (Welsh)

Mae'r Gweithdrefnau Cwynion ac Apeliadau i Fyfyrwyr yn eich galluogi i dynnu sylw'r Brifysgol at faterion sy'n peri pryder o ran eich profiad dysgu neu benderfyniadau sy'n gysylltiedig â'ch mynediad at ddysgu neu'ch profiad dysgu, ac yn darparu dulliau o ddatrys y pryderon hynny.

NODER: Os ydych yn fyfyriwr anabl ac yn dymuno cael copi o'r weithdrefn hon mewn fformat amgen, cysylltwch â'r Swyddfa Gwaith Achos Myfyrwyr. Dylech hefyd gysylltu â'r Swyddfa Gwaith Achos Myfyrwyr os hoffech drafod unrhyw addasiadau rhesymol i'r gweithdrefnau hyn er mwyn ystyried eich anabledd ac unrhyw gymorth ychwanegol y gallai fod ei angen arnoch er mwyn codi a bwrw ymlaen â'ch cwyn neu'ch apêl oherwydd eich anabledd.

Complaints and Appeals Procedure - Student Complaints and Appeals Procedure

The Student Complaints and Appeals Procedures enable you to bring matters of concern about your learning experience or decisions relating to your access to learning or your learning experience to the attention of the University, and provides mechanisms through which those concerns may be resolved.

NOTE: If you are a disabled student and you would like to receive this procedure in an alternative format please contact the Student Casework Office. You should also contact the Student Casework Office if you wish to discuss any reasonable adjustments to these procedures to take into account your disability and any additional support you may need in raising and pursuing your complaint or appeal due to your disability.

Complaints, OUSA - Procedure for Complaints about The OU Students Association (OUSA)

The procedure for any student who wishes to raise a complaint or concern about any aspect of OUSA’s operation or services is available from the ‘Download Resources’ area of the OUSA website http://www.open.ac.uk/ousa/

The procedure, required under Section 22 (m) of the Education Act 1994, for an independent person appointed by the Open University Council to investigate and report on complaints against OUSA, is set out in Section 5 of the Student Complaints and Appeals procedure.

 

Computing health and safety advice

This is Appendix 1 of the OU Student Computing Policy  and should be read in conjunction with the rest of that policy. This Appendix provides suggestions for setting up your computer and working safely.

Computing policy , students

This document sets out the University’s Student Computing Policy which includes Health and Safety advice for using your computer, our principles for online communication, guidance on using social networking tools, and the Terms and conditions governing the use of software, tools and content.

Appendix 1: Using your computer safely

Appendix 2: The Open University Online Communications Principles

Appendix 3: Using Social Media: Policy for OU Students

Appendix 4: Terms and conditions governing the use of software, tools, and content

Computing: software, tools and content: terms and conditions governing the use of

This is Appendix 4 of the OU Student Computing Policy and should be read in conjunction with the rest of that policy. This Appendix sets out the Terms and conditions governing the use of software, tools and content. By accepting a place on an OU module or otherwise using OU computing facilities, you have given a legal undertaking to comply in full with these terms and conditions.

Conditions of Registration

These documents set out the general conditions of registration that apply to students’ study with The Open University. Click on the link for the academic year in which you started to study that module:

2018/19 (For modules that started between 1 August 2018 and 31 July 2019)
2017/18 (For modules that started between 1 August 2017 and 31 July 2018)
2016/17 (For modules that started between 1 August 2016 and 31 July 2017)
2015/16 (For modules that started between 1 August 2015 and 31 July 2016)
2014/15 (For modules that started between 1 August 2014 and 31 July 2015)
2013/14 (For modules that started between 1 August 2013 and 31 July 2014)
2012/13 (For modules that started between 1 August 2012 and 31 July 2013)

Continuing your studies

If you have studied with us before and you are now continuing your studies, or if you are coming back to study something else

This section applies to study that continues in the academic year 2018-2019 (modules starting between 1 August 2018 and 31 July 2019)

Studying a further module towards your current qualification

This section applies to you if you are continuing your study towards an existing Open University taught qualification that you are currently registered for or have declared, such as a certificate (Cert. HE), diploma (Dip. HE), bachelor’s degree (BA, BEd, BSc or LLB) or masters degree (MA, MEd, MEng, MSc).

  • Conditions of Registration 2018/19 (403KB) - This document sets out the general conditions of registration that apply to your study with The Open University.
  • Fee Rules (show/hide)
    • Fee Rules (Undergraduate Study) 2018/19 (218KB) - This document is for all undergraduate students, other than those students who are eligible for transitional arrangements, who are studying modules that start between 1 August 2018 and 31 July 2019 either as a standalone course or as part of an undergraduate qualification or an integrated masters degree.
    • Fee Rules (Postgraduate) 2018/19 (224KB) - This document is for students studying postgraduate modules that start between 1 August 2018 and 31 July 2019 either as a standalone course or as part of a postgraduate qualification.
  • Academic Regulations (Taught Courses) from 2016 onwards (499KB) - This document sets out the regulations that you have to meet to become and remain a student of The Open University, to be awarded academic credit for your study, to count that credit towards Open University taught qualifications and for the award and classification of those qualifications.
  • Admission of Applicants under the Age of 18 (264KB) - This document sets out the University's policy for the admission of applicants under the age of 18 and includes the admissions process for applicants under the age of 16.
  • Code of Practice for Student Assessment (135KB) - This document sets out the rules that apply to the assessment of assignments, examinations and other assessment tasks, including arrangements for students with disabilities and additional requirements, special circumstances and the University’s rules on plagiarism and other academic misconduct.
  • Code of Practice for Student Discipline (135KB) - Under statute 16(23) of our Charter, we must have a Code of Practice for Student Discipline. The aim of this code is to make sure that we maintain academic standards and provide an appropriate learning environment.
  • Changing Your Study Plans Policy from the Academic Year 2018/19 (242KB) - This document explains the rules that apply if you want to defer or withdraw from your studies or want to change your choice of module or qualification.
  • Assessment Banking Rules from the Academic Year 2018/19 (33KB) (applies to undergraduate and postgraduate students) - This document sets out the conditions you will have to meet if, when you defer a module, you wish to retain the scores from assessments you have completed, carry these forward to a future presentation of the same module, and complete the assessment requirements during that future presentation. This process is called 'assessment banking’.
Registering for a new qualification

This section applies if either:

  • You are starting study towards a new Open University taught qualification.
  • You want to count credit from a previously studied module towards an Open University taught qualification.
  • You want both to count credit from a previously studied module and to take further study towards an Open University taught qualification.
  • Conditions of Registration 2018/19 (403KB) - This document sets out the general conditions of registration that apply to your study with The Open University.
  • Fee Rules (show/hide)
    • Fee Rules (Undergraduate Study) 2018/19 (218KB) - This document is for all undergraduate students, other than those students who are eligible for transitional arrangements, who are studying modules that start between 1 August 2018 and 31 July 2019 either as a standalone course or as part of an undergraduate qualification or an integrated masters degree.
    • Fee Rules (Postgraduate) 2018/19 (224KB) - This document is for students studying postgraduate modules that start between 1 August 2018 and 31 July 2019 either as a standalone course or as part of a postgraduate qualification.
  • Academic Regulations (Taught Courses) from 2016 onwards (499KB) - This document sets out the regulations that you have to meet to become and remain a student of The Open University, to be awarded academic credit for your study, to count that credit towards Open University taught qualifications and for the award and classification of those qualifications.
  • Admission of Applicants under the Age of 18 (264KB) - This document sets out the University's policy for the admission of applicants under the age of 18 and includes the admissions process for applicants under the age of 16.
  • Code of Practice for Student Assessment (135KB) - This document sets out the rules that apply to the assessment of assignments, examinations and other assessment tasks, including arrangements for students with disabilities and additional requirements, special circumstances and the University’s rules on plagiarism and other academic misconduct.
  • Code of Practice for Student Discipline (135KB) - Under statute 16(23) of our Charter, we must have a Code of Practice for Student Discipline. The aim of this code is to make sure that we maintain academic standards and provide an appropriate learning environment.
  • Changing Your Study Plans Policy from the Academic Year 2018/19 (242KB) - This document explains the rules that apply if you want to defer or withdraw from your studies or want to change your choice of module or qualification.
  • Assessment Banking Rules for the Academic Year 2018/19 (33KB) (applies to undergraduate and postgraduate students) - This document sets out the conditions you will have to meet if, when you defer a module, you wish to retain the scores from assessments you have completed, carry these forward to a future presentation of the same module, and complete the assessment requirements during that future presentation. This process is called 'assessment banking’.
Registering for a module as a standalone course

This section applies to you if you are registering to study a credit bearing module and you do not intend, at the moment, to count that credit towards an Open University qualification.

[If you do intend to count your credit towards a qualification and you have not yet registered for or declared that qualification, we recommend that you do so as early as possible so that you will receive all the relevant information and support to help you to achieve your goals. Please contact us if you wish to discuss or change your registration.]

  • Conditions of Registration 2018/19 (403KB) - This document sets out the general conditions of registration that apply to your study with The Open University.
  • Fee Rules (show/hide)
    • Fee Rules (Undergraduate Study) 2018/19 (218KB) - This document is for all undergraduate students, other than those students who are eligible for transitional arrangements, who are studying modules that start between 1 August 2018 and 31 July 2019 either as a standalone course or as part of an undergraduate qualification or an integrated masters degree.
    • Fee Rules (Taught Postgraduate) 2018/19 (224KB) - This document is for students studying postgraduate modules that start between 1 August 2018 and 31 July 2019 either as a standalone course or as part of a postgraduate qualification.
  • Academic Regulations (Taught Courses) from 2016 onwards (499KB) - This document sets out the regulations that you have to meet to become and remain a student of The Open University, to be awarded academic credit for your study, to count that credit towards Open University taught qualifications and for the award and classification of those qualifications.
  • Admission of Applicants under the Age of 18 (264KB) - This document sets out the University's policy for the admission of applicants under the age of 18 and includes the admissions process for applicants under the age of 16.
  • Code of Practice for Student Assessment (135KB) - This document sets out the rules that apply to the assessment of assignments, examinations and other assessment tasks, including arrangements for students with disabilities and additional requirements, special circumstances and the University’s rules on plagiarism and other academic misconduct.
  • Code of Practice for Student Discipline (135KB) - Under statute 16(23) of our Charter, we must have a Code of Practice for Student Discipline. The aim of this code is to make sure that we maintain academic standards and provide an appropriate learning environment.
  • Changing Your Study Plans Policy from the Academic Year 2018/19 onwards (242KB) - This document explains the rules that apply if you want to defer or withdraw from your studies or want to change your choice of module or qualification.
  • Assessment Banking Rules for the Academic Year 2018/19 (33KB) (applies to undergraduate and postgraduate students) - This document sets out the conditions you will have to meet if, when you defer a module, you wish to retain the scores from assessments you have completed, carry these forward to a future presentation of the same module, and complete the assessment requirements during that future presentation. This process is called 'assessment banking’.
Registering for a short course

This section applies to you if you are studying a non-credit bearing module from our Short Courses Prospectus

Continuation registration for a research degree

This section applies to you if you are studying for an Open University research degree and registering for a further year of study.

Our research degrees handbooks tell you about the services available to you; and give advice about what to do at key points in your studies.

While we have done everything possible to ensure accuracy, the information in the handbook may change during the life of an edition due to changes in regulations or policy or because of financial or other constraints. Please note that when regulations and policies are updated, the most current edition will apply to all students irrespective of when you registered, unless special provision is made for particular groups or cohorts of students.