The key objectives of the project were:

  • to examine the ways in which students and tutors actually use spoken and written e-feedback when these have become standard practice
  • to evaluate the preferences of tutors and students in relation to spoken and written feedback in those contexts
  • to investigate the ways in which students relate to the spoken and written e-feedback that they receive
  • to evaluate the extent to which the findings of the above evaluation apply to non-distance institutions in which e-feedback is an emerging practice
  • to identify the areas in which further support is needed in order to maximise the benefits of written and spoken e-feedback
  • to produce a set of training tools for tutors and students