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How do online students use digital technologies to manage their emotions?
Jake Hilliard ~ Learning Designer Have you ever put on a music playlist to help you focus on a task, or turned to YouTube for a quick break when you feel stressed or overwhelmed? For many online learners, these aren’t just habits, they’re strategies for managing emotions while studying. Last month I had the…
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Inside the ICEBERG: How we updated the ICEBERG principles
Catriona Matthews, Jake Hilliard, and James Openshaw ~ Learning Designers Earlier this year, we proudly shared a blog post introducing the updated ICEBERG principles – a set of seven evidence-based learning design principles that positively impact student retention. Originally created in 2016, the principles were updated across 2023-2024 to reflect new research, student insights,…
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Innovating Learning Design in Higher Education: Reflections from an International Collaboration
Paul Astles and Catriona Matthews ~ Learning Designers Since 2022, members of The Open University’s (OU) Learning Design and Institute of Educational Technology (IET) teams have played an integral role in the Erasmus+ project Innovating Learning Design in Higher Education (iLED). The three-year iLED project was co-ordinated by the University of Zagreb and alongside…
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‘Words of Wisdom’: Presenting our project at the EAUC conference 2025
Paul Astles and Catriona Matthews ~ Learning Designers We felt proud (and lucky, given the uncertain financial situation across Higher Education) to be invited to speak at the 2025 Environmental Association of Universities and Colleges (aka EAUC) conference and to represent both the Open University and the Learning Design team for the second year…
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Tip of the ICEBERG: Updated learning design principles for student retention
Catriona Matthews, James Openshaw, and Jake Hilliard ~ Learning Designers When we think about student retention and the factors that can lead to students withdrawing from their studies, learning design is often just the tip of the iceberg. The decision to complete a course – or to withdraw or pause studies – is often…
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Exploring two frameworks from The Open University: Critical AI Literacy Skills and Responsible by Design
Dr Mirjam Hauck ~ Academic Co-Lead for AI in LT&A; Eleanor Moore and Mary Simper ~ Learning Designers The Critical AI Literacy skills framework As Artificial Intelligence (AI) continues to make its impact felt in HE, influencing everything from the way we search online to how we learn and teach, it’s important that educators…


