
I recently practised a presentation in front of my daughter; I’d asked her to say what she thought. She commented: “I think you should begin by explaining what you are doing.” I replied abruptly that no, I wanted this to emerge as I talked.
“It’s confusing.”
“I don’t think so.”
“Well, if you’re not going to take any notice of what I think, I’m going.” She went.
The boundary between defending my ideas and taking on board constructive criticism constructively is one I have needed to learn to identify along my research journey. I recognise a similar uncertainty between defending and being defensive amongst some students as I provide feedback on their assessed writing.
A particular student on a first-level English language module was doing very well, gaining distinctions for almost all assignments, but they questioned most of the minimal (in my view) criticisms within my written feedback. I realised their persistent questioning resulted from an assumption that I had misunderstood their intentions; therefore, they felt they needed to explain their rationale whilst not contesting my grading of their finished assignment. Their questioning was the result of a concern for mutual understanding; yet, for a student achieving consistently in the nineties, this could be seen as defensive.
I consider that this need to explain, to discuss, and for dialogue with an assessor/evaluator/supervisor/mentor is crucial in our feedback processes at all academic levels. As tutors, I think that we need to recognise the inherent power of our evaluative comments. Criticism – especially that which is not mitigated by dialogue – was shown to have a powerful impact amongst students in my research into multiple viewpoints around feedback practices, with one tutor commenting that a lot of students “see the feedback as a list of errors”. Young (2010), researching self-esteem and mature students’ feelings on assignment feedback, reports that feedback comments affected some students’ “whole sense of self” (page 409). Young’s article is entitled aptly, “I Might as Well Give Up”.
However, a student, too, can be viewed as having inherent power within a different feedback context, such as when completing formal evaluations of their tutor’s practice. Macfadyen et al. (2016:821), in their multi-level analysis of the evaluation of teaching by students, note the extent of the rapid “emotional debate” that student evaluation evokes. Indeed, an experienced tutor in my research commented that a student’s criticism of their tutoring “sticks in your mind…and you can’t get rid of”. No talkback no dialogue, means the opportunity for both defending and mutual understanding is lost, and the negativity “sticks”.
Therefore, in attempting to identify a boundary between defending my own work and being defensive, my emerging recommendations to myself are twofold. Firstly, allow time to digest evaluative comments, re-read, and attempt to understand where the other is coming from. Secondly, take any opportunity to engage in dialogue with the other – via whatever medium is available – to continually strive towards mutual understanding.
My daughter was right about my presentation. My way was confusing. I had not taken time to listen to the listener, my audience, to acknowledge their opinion and allow it to negotiate with my own. If I had, I might have had the opportunity for an ongoing dialogue to defend my own rationale whilst not shutting out defensively the view of the other.
This value of the joint construction of meaning is explained by Halasek (1999) in her book, A Pedagogy of Possibility. Halasek presents a perspective on composition studies which adopts Bakhtin’s concept of the dialogic, seeing the relationship between participants in an evaluative process as a constant search for meaning. Halasek echoes Bakhtin’s emphasis on the importance of the audience, that “through the discourse, the audience constructs the author” (page 62).
However, that opportunity to think then respond, question, and discuss is sometimes unavailable – perhaps following a final, summative assessment, feedback on an article submitted for publication or a formal complaint or evaluation, as in the example above. In such cases, when an opportunity for dialogue with the evaluator who possesses inherent power is shut off, how is the boundary between being defensive and defending our work and ideas to be navigated? Young (see above) finds that variations in reactions to tutor feedback are linked to self-esteem. So, is acknowledgement and moving forward – despite the inevitability of undefended, one-way criticism – perhaps what we mean by having academic confidence?
I have been an Associate Lecturer at the Open University since 2002, tutoring mainly English language modules. I live in Stourbridge in the West Midlands with my husband, two adult children and three Romanian rescue (street) dogs. My recent EdD and my current research interests concern the multiple perspectives around feedback practices around assessed writing in HE. This is my first venture into blogging, and I am looking forward to this creative space, where colleagues can share, debate, and discuss issues arising around their research.


Jo Strang is a Staff Tutor in Social Work at the OU and a second year EdD student. Jo is qualified as a social worker, reflexologist and Emotional Freedom Techniques (EFT) practitioner and has worked in Higher Education as a lecturer since 2010. Her research combines her professional interests and aims to explore social work students’ experiences of learning about EFT, a self-help tool often more easily referred to as ‘acupuncture without needles’. This simple tapping technique can reduce the fight-flight response to situations we experience as challenging and assist in processing a variety of emotions.

Artificial Intelligence (AI), notably 



The OU’s conference on professionalism and posthumanism fascinated me as someone who has worked in campaigning around literacy and education in England and Scotland. I now work in early years practice while pursuing an education doctorate. During this time, I have witnessed policy changes come and go. Despite the frustrations of governments and institutions, I remain optimistic that we can work through them because we have to, especially with the looming challenges of the climate crisis. In my experience, the short-term illusion that the neo-liberal world offers can be alluring, but there is no silver bullet to anything. I have been influenced by Vivian Gussin Paley’s (reference) storytelling approach to literacy, which is subtle and complex and has stayed with me much longer than England’s national literacy hour policy. Therefore, the problem I focus on is balancing the demands of professionalism and posthumanism in the early years’ sector.
I am now at the end of Year 2 of my Professional Doctorate, and whilst I have learned loads about methodology, methods, literature searches, alongside this has been a very significant personal learning journey. I realised in the October of my first year, because of many posts on Facebook for ADHD awareness week, that I had an ADHD brain. An absolute clanger at the age of 48 years, but all suddenly made sense! Time blindness, executive functioning difficulties, procrastination, emotional dysregulation, poor working memory were all things I could identify with and 
I am a first year, full-time PGR student in the IET school. I am an autistic researcher, and my focus is to investigate inclusive provision and support for autistic students in higher education. I first studied with the OU in 1980 and since then gained my B.Ed degree and worked as a Primary school teacher, Early years co-ordinator, and staff development manager. After a gap of almost 20 years I enrolled for PG study with the OU in online and distance education before applying for a place as a PGR student.
This thesis examines pedagogical merits of online text reconstruction exercises (OTREs) and examines their efficacy in teaching argumentative writing (AW) and students’ experience of learning through them. It looks at a specific type of OTRE called WebSequiturs and that application’s unique pedagogical affordances. Key research questions ask to what extent OTREs can influence EFL university students to use select metadiscourse markers (MDMs)