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Professor Naomi Moller

Profile summary

Professional biography

Qualifications

PhD, CPsychol, MA, BSc, BA

Role

I started at The Open University in July 2014 as a Lecturer in the Department of Psychology, becoming a Senior Lecturer in 2016 and Professor in 2021. Currently I am Head of Discipline in the School of Psychology and Counselling. 

I see a small number of therapy clients weekly (pro bono) through the charity Listening Post in Gloucestershire.

My previous academic job was at the University of the West of England (UWE) where I was Associate Head of the Department of Psychology and latterly Associate Head of the Department of Health and Social Sciences. I have also previously worked (part-time) as Joint Head of Research (2016-2018) and (subsequently) a Research Consultant (2018-2020) for the British Association for Counselling and Psychotherapy, a professional body for UK counsellors and psychotherapists.

Professional affiliations

I was elected as UK Chapter President of the Society for Psychotherapy Research; my 3-year term runs until 2023.

British Psychological Society - Chartered Psychologist and Member of Division of Counselling Psychology
British Association for Counselling and Psychotherpy - Registered Member

Recent Publications 

A selection of my research publications can be viewed at The Open University's Open Research Online.

Books:

Moller, N.P. Vossler, A., Jones, D., Kaposi, D. (Eds.) (2020) Understanding Mental Health and Counselling. Open University/Sage.

Vossler, A. & Moller, N.P., 2014. (Eds). The Counselling and Psychotherapy Research Handbook. London: Sage.

Chapters in edited books:

Moller, N. P. (2020). Relationships and intimacy. In Moller, N.P. Vossler, A., Jones, D., Kaposi, D. (eds) Understanding Mental Health and Counselling. Open University/Sage. Moller, N. P. & DiMalta, G. (2020). Understanding worry and sadness. In Moller, N.P. Vossler, A., Jones, D., Kaposi, D. (eds) Understanding Mental Health and Counselling. Open University/Sage.

Clarke, V., Hayfield, N. & Moller, N., in press. A critical review of the interdisciplinary literature on voluntary childlessness. In, (Eds Julie Rodgers & Helene Cummins), The Truth about (M)Otherhood: Choosing to be Childfree. Demeter Press.

Braun, V., Clarke, V., Hayfield, N., Moller, N. & Tischner, I., 2018. Tell me a story…: Story completion methods. In Liamputtong, P. (Ed.), Research methods in health and social sciences. Springer.

Clarke, V., Hayfield, N., Moller, N. & Tischner, I., 2017. Once Upon a Time… Story completion tasks. In V. Clarke & V. Braun (Eds.), Collecting qualitative data: A practical guide to textual, media and virtual techniques. Cambridge: Cambridge University Press

Vossler, A., Moller, N. & Cooper, M., 2014. Setting the scene - Why research matters. In A. Vossler & N. Moller (eds.), The Counselling & Psychotherapy Research Handbook. London: Sage. 312pp, ISBN: 978-1446255278.

Vossler, A. & Moller, N., 2014. Attitudes to and perceptions of research. In A. Vossler & N. Moller (eds.), The Counselling & Psychotherapy Research Handbook. London: Sage. 312pp, ISBN: 978-1446255278.

Stratton, P., Moller, N. & Vossler, A., 2014. Next steps – Building on and using research in training and practice. In A. Vossler & N. Moller (eds.), The Counselling & Psychotherapy Research Handbook. London: Sage312pp, ISBN: 978-1446255278.

Journal articles [since 2017]:

Smith, K, Moller, N., Cooper, M., Gabriel, L., Roddy, J. & Sheehy, R. (in press). Video counselling: A critical commentary on the research base. Submitted to a special section on online therapy in Counselling and Psychotherapy Research.

Moller, N. P., Clarke, V., Braun, V., Tischner, I. & Vossler, A. (2021). Qualitative Story Completion for Counseling Psychology Research: A creative method to interrogate dominant discourses. Journal of Counseling Psychology, 68(3), 286–298. Impact factor 3.697

Jackson, C., Ryan, G., Moller, N. & Davies, R. 2020. Who Attends Couples’ Counseling in the UK and Why? Journal of Sex and Marital, 46 (2), 177-186. Impact Factor 1.935

Vossler, A. & Moller, N. P. 2020. Internet Affairs: Partners’ perceptions and experiences of internet infidelity. Journal of Sex and Marital Therapy, 46(1), 67-77. Impact Factor 1.775

Earley, E., Clarke, V. & Moller, N. P., 2020. Counselling formerly heterosexually partnered gay fathers raised with religion. British Journal of Guidance and Counselling, 48(6), 768-7779. Impact Factor: .845 [33% contribution]

Willcox, R., Moller, N. P. & Clarke, V. 2019. Exploring attachment incoherence in bereaved families’ therapy narratives. The Family Journal, 27(3), 339-347.

Ryan, G., Jackson, C. & Moller, N. 2019. Counsellors in the NHS: A mixed method study of efficacy and satisfaction from the counsellor perspective. Counselling and Psychotherapy Research, 19(3), 338-348. [

Moller, N. P. Ryan, J. & Barkham, M. 2019. The 2018 NHS Digital annual report on the Improving Access to Psychological Therapies programme: A brief commentary BMC Psychiatry, 19 (1), 252. Impact Factor 2.666

Clarke, V., Braun, V., Frith, H. & Moller, N., 2019. Editorial Introduction to the Special Issue: Using Story Completion Methods in Qualitative Research. Story completion: The best* new method for qualitative data collection you’ve never even heard of. Qualitative Research in Psychology, 16 (1), 1-20. Impact Factor 1.667

Braun, V., Clarke, V., Hayfield, N., Frith, H., Malson, H., Moller, N. & Shah-Beckley, I. 2019. Qualitative story completion: possibilities and potential pitfalls. Qualitative Research in Psychology, 16 (1), 136-155. Impact Factor 1.667

Moller, N., P. & Tischner, I., 2019. Young people’s perceptions of fat therapists: “How can THAT help me?” Qualitative Research in Psychology, 16 (1), 34-53 Impact Factor: 1.667

Tasker, F., Gubello, A., Clarke, V., Moller, N., Nahman, M. & Willcox, R., 2018. Receiving, or ‘adopting’, donated embryos to have children: Parents narrate and draw kinship boundaries. Genealogy, 2, 35.

      Tasker, F., Moller, N., Clarke, V. & Hayfield, N., 2018. Special Issue Editorial: ‘New Frontiers of Family: LGBTQ People Pushing Back the Boundaries of Family’ Journal of Family Issues, 39 (18), 4127-4132. Impact factor 1.489

Barkham, M., Moller, N.P. and Pybis, J., 2017. How should we evaluate research on counselling and the treatment of depression? A case study on how the National Institute for Health and Care Excellence's draft 2018 guideline for depression considered what counts as best evidence. Counselling and psychotherapy research17(4), pp.253-268.

Rance, N., Clarke, V. and Moller, N., 2017. The anorexia nervosa experience: Shame, Solitude and Salvation. Counselling and Psychotherapy Research17(2), pp.127-136.

Smith, H., Moller, N.P. and Vossler, A., 2017. Family therapy ‘lite’? How family counsellors conceptualise their primary care family work. British Journal of Guidance & Counselling45(5), pp.562-572. Impact factor 0.75

Rance, N., Moller, N.P. and Clarke, V., 2017. ‘Eating disorders are not about food, they’re about life’: client perspectives on anorexia nervosa treatment. Journal of health psychology22(5), pp.582-594. Impact factor 1.748

Conference papers (since 2017):

Moller, N., Hope, S., Callahan, E., Fletcher, J., Holti, R., Keogh, P., Petch, M., Vincent, B. & Walley, (2021). Experiences of health care services and relationship with mental health in trans (including nonbinary) adults: Results of a large-scale qualitative study Society for Psychotherapy Research conference, virtual, June 23-26.

Moller, N. P., Saxon, D., Duncan, C., Ryan, G. and Davies R. Couple counselling outcomes in a large-scale community sample: Depression concordance and couple effects. Society for Psychotherapy Research conference, Amherst, USA, June 17-20, 2020. [conference cancelled due to COVID-19]

Vossler, A. & Moller, N.P Impact of digital technologies on intimate relationships and therapeutic practice with couples. Society for Psychotherapy Research conference, Amherst, USA, June 17-20, 2020. [conference cancelled due to COVID-19]

Broglia, E. L., Barkham, M., Dufour, G., Fudge, M., Knowles, L., Moller, N., Percy, A. Ryan, G., Turner, A. and Williams, C.  Student counselling embedded in UK Higher Education: A national initiative to identify student mental health trends. Society for Psychotherapy Research conference, Amherst, USA, June 17-20, 2020. [conference cancelled due to COVID-19]

Moller, N. P., Vossler, A. Client experiences of pre-treatment counselling for embryo donation for family formation. Society for Psychotherapy Research, July 4-6, 2019, Buenos Aires.

Dubrow-Marshall, R. & Moller, N. Setting up a research study and protocol for evaluating the effectiveness of a counselling service: database, methods and analysis. British Association of Counselling and Psychotherapy Research Conference, Belfast, May 16-18, 2019.

Moller, N. P., Tischner, I. & Vossler, A. Using Story Completion Tasks to explore perceptions about mental health in a work context. British Association of Counselling and Psychotherapy Research Conference, Belfast, May 16-18, 2019.

Tischner, I., Moller, N. P., & Vossler, A. Using Story Completion Tasks to explore perceptions about mental health in a work context. Qualitative story completion: an innovative method with exciting potential for health research. 4th Qualitative Health Research Network, ‘Crafting the Future of Qualitative Health Research in a Changing World' at the Radisson Blu Portman Hotel, London, March 21-22, 2019.

Moller, N. P, Braun, G., Clarke, V. & Frith, H. Qualitative story completion: an innovative method with exciting potential for health research. 4th Qualitative Health Research Network, ‘Crafting the Future of Qualitative Health Research in a Changing World' at the Radisson Blu Portman Hotel, London, March 21-22, 2019.

Moller, N.P., Willcox, R., Clarke, V., Tasker, F. & Nahman, M. (2018) Genetic families: Counselling implications of embryo donation for family formation. BACP Research Conference, London, May 11-12.

Willcox, R. & Moller, N. P. (2017). Inductive-Deductive Thematic Analysis for Transcript Analysis:
Flexible, accessible and rigorous. Society for Psychotherapy Research, Oxford, September 23.

Moller, N. P. & Clarke, V. (2017). Embryo donation and the challenge to family. BSA Human Reproduction Study Group Conference, Leicester University, May 23rd 2017.

Research interests

Having trained as a Counselling Psychologist, my research interests are broadly focused on counselling and psychotherapy practice and mental health and wellbeing. I have a particular interest in relationship functioning for couples and families and the therapy experiences of stigmatized populations.

Current research projects include: healthcare for trans and nonbinary adults, infidelity and intimacy in online spaces, embryo donation for family building (a form of donor conception), perceptions of mental health in a work context and outcomes of couple counselling in a large community sample, and the qualitative story completion method.

Research funding (since 2015)

2021                    Project Title: Postive Digital Practices: a holistic approach to wellbeing for part-time, commuter and distance learning students. Funder: Office of Students. Principle Investigator: Kate Lister (Open University). Grant: £185,734; granted July 2021; two year grant.

2018                    Project Title: ‘Before, During and After Adult Gender Identity Specialist Services: Improving the integration of care’ Funder: NIHR. Co-Investigators: Richard Holti (PI); Peter Keogh; Paul Walley. Grant: £711,854.80; granted August 2018; grant runs from March 2019. https://business-school.open.ac.uk/research/projects/icta 

2016-2017         Project Title: Internet infidelity. Funder: ESRC Kick-starting Impact Award. Co-Investigators: Andreas Vossler (Open University, co-PI), Bernie Hogan (Oxford University Internet Institute). Grant: £7,479.19

2015-2016         Project title: ‘New Frontiers of Family: The psychological implications of emerging family forms’. Funder: British Psychological Society (Seminar Series competition). Co-Investigators: Dr. Victoria Clarke and Dr. Nikki Hayfield (University of the West of England) & Dr. Fiona Tasker (Birkbeck, University of London). Grant: £3,000. http://www.open.ac.uk/ccig/events/new-frontiers-of-family

Teaching interests

DOCTORAL SUPERVISION

I have a long history of doctoral supervision and am currently supervising two students:

Michelle Oldale, Co-supervisors Dr. Helen Bowes-Catton and Dr. Rose Capdevila, Thesis Title: Between Shame and Pride – the nature and experience of the double shame bind in Fat Activist communities.

Mychelle Pride, Co-Supervisors Dr Tim Coughlan and Dr Gini Harrison, Thesis title: Towards Modelling the Likelihood of Academic Success of Higher Education Students with Mental Ill Health: Understanding the retention and awarding gaps 

I have also been an External Examiner for both Counselling Psychology Professional Doctorates and PhDs. If you are interested in doing a PhD with me, please do email me.

Teaching

I have a history of programme and module leadership both at the OU and in my prior institution, predominantly in the area of counselling/counselling psychology.

Impact and engagement

I am committed to ensuring that the research that I engage in is communicated to broader audiences and have a history of organizing research seminars and practitioner trainings as well as giving talks to mixed or non-academic audiences.

Recent talks:

May 16 2020      Moller, N. And Vossler, A. ‘What do we know about online therapy?’ Keynote at British Association for Counselling and Psychotherapy one-day online research conference: Research online – Keeping Clients at the Centre.

Feb 1 2020           Moller, N. And Vossler, A. ‘Working with Infidelity and Sex in a digital age’. One day practitioner workshop. Part of series of training workshops offered by Psychotherapy UK

March 6 2019     Moller, N. How can occupational health and Employee Assistance Programmes respond to the new NICE Guideline for Depression? . Invited talk at Health and Wellbeing at Work, 2019, at the Birmingham NEC

Sept. 2018         Moller, N.  Keynote at ‘Is CORE really core? Or – does outcome monitoring matter for Listening Post?’ September 14th, Listening Post Gloucestershire counselling agency annual AGM

June 2018            Moller, N. And Vossler, A. ‘Internet Infidelity: Perceptions, experiences and implications for therapeutic practice?’ Keynote at COSRT [College of Sexual and Relationship Therapists] conference June 9 2018, 'Sex in the digital age-the impact on attachment and intimacy', London 

March 2018         Moller, N. ‘Systematic reviews for an NHS and the problems with the Depression guidelines review: Does NICE need to change its methodology?’ Invited talk at New Savoy Conference: A new deal for depression. London

January 2018      Moller, N. ‘NICE Guideline for depression and the implications for counselling.’ Keynote at NHS Dorset Counselling Conference, Wimbourne.

October 2017     Moller, N.  ‘Donor Conception Families: Key findings from three decades of psychological research.’ Invited talk at Donor Conception Network, autumn conference, Bristol, October 14.

Short courses and training materials for mental health professionals:

Moller, N. P. & Vossler, A. Working with Infidelity, 2020. This 12-hour online CPD course for practitioners was developed with Relate, the national relationship counselling charity. As of Janury 2021 this course (launched in July 2020) had 370 learners. Course link: https://www.open.edu/openlearncreate/course/view.php?id=4496

Moller, N. P. & Vossler, A. How to do counselling online: A coronavirus primer, 2020. This 8-hour online CPD was produced in record time as a response to the COVID-19 pandemic. The course offers counsellors and psychotherapists key skills and knowledge at a time when face-to-face therapy is no longer possible or safe due to coronavirus. The Open University collaborated with the British Association for Counselling and Psychotherapy, to produce this CPD course. Course was lauched in April 2020 and as of 27/1/2021 had over 20,000 learners. Course link: https://www.open.edu/openlearncreate/course/view.php?id=5039

Moller, N. P., Vossler, A. (Open University), Marian O’Connor (Tavistock Relationships), Janice Hiller (Tavistock Relationships), Yessica Apolo (Marriage Care) and Dr Bernie Hogan (Oxford University Internet Institute), 2017. Tavistock Relationships Online affairs: Information for the public and practitioners. According to figures from Tavistock Relationships, the microsite averages 1,000 views per month. Website link: https://tavistockrelationships.org/online-affairs

Short courses, websites and animations for the public

Baker, R., Stuflesser, A. & Moller, N. Panic Attacks: What they are and what to do about them, 2019. This short course on OpenLearn was designed to provide education and support to people experiencing panic attacks and their families and friends. A course advert was also made to attract additional interest. According to OpenLearn, the course was the 94th (out of 1,049 courses) most popular course on OpenLearn in 2019-20. Course link: https://www.open.edu/openlearn/health-sports-psychology/panic-attacks-what-they-are-and-what-do-about-them/content-section-0

Moller, N. P. & Vossler, A. (November 2016). #ISPY. This project created a series of short films on Internet Infidelity. The aim was to create attractive and informative content that informs a broad audience about a topic which has real-life relevance for many people. URL for first film: https://www.youtube.com/watch?v=btwrHLCSqvE

Moller, N. P. (2015). The Therapy Relationship: Key Ideas in Therapy 1/3. This project created a number of animations about therapy to inform the public. This film explains the importance of the therapy relationship. As of February 2021, this animation had almost 50,000 views. URL: https://www.youtube.com/watch?v=ofgp69DYEks.

Publications

Video counselling and psychotherapy: A critical commentary on the evidence base (2021)
Smith, Kate; Moller, Naomi; Cooper, Mick; Gabriel, Lynne; Roddy, Jeannette and Sheehy, Robert
Counselling and Psychotherapy Research ((Early Access))


Qualitative Story Completion for Counseling Psychology Research: A creative method to interrogate dominant discourses (2020-04)
Moller, N.; Clarke, V.; Braun, V.; Tischner, I. and Vossler, A.
Journal of Counseling Psychology, 68(3) (pp. 286-298)


Who Attends Couples Counseling in the UK and Why? (2020)
Duncan, Charlie; Ryan, Gemma S; Moller, Naomi Petra and Davies, Rachel
Journal of Sex & Marital Therapy, 46(2) (pp. 177-186)


Internet Affairs: Partners’ Perceptions and Experiences of Internet Infidelity (2020)
Vossler, Andreas and Moller, Naomi P.
Journal of Sex & Marital Therapy, 46(1) (pp. 67-77)


Exploring attachment incoherence in bereaved families’ therapy narratives: An attachment theory-informed thematic analysis (2019-06-02)
Wilcox, Rachel; Moller, Naomi and Clarke, Victoria
The Family Journal, 27(3) (pp. 339-347)


Young people’s perceptions of fat counsellors: “How can THAT help me?" (2019)
Moller, Naomi and Tischner, Irmgard
Qualitative Research in Psychology, 16(1) (pp. 34-53)


Editorial Introduction to the Special Issue: Using Story Completion Methods in Qualitative Research (2019)
Clarke, Victoria; Braun, Virginia; Frith, Hannah and Moller, Naomi
Qualitative Research in Psychology, 16(1) (pp. 1-20)


Qualitative story completion: Possibilities and potential pitfalls (2019)
Braun, Virginia; Clarke, Victoria; Hayfield, Nikki; Frith, Hannah; Malson, Helen; Moller, Naomi and Shah-Beckley, Iduna
Qualitative Research in Psychology, 16(1) (pp. 136-155)


Counsellors in the National Health Service: A mixed‐method study of efficacy and satisfaction from the counsellor perspective (2019)
Ryan, Gemma; Duncan, Charlie and Moller, Naomi P.
Counselling and Psychotherapy Research, 19(3) (pp. 338-348)


The 2018 UK NHS Digital annual report on the Improving Access to Psychological Therapies programme: a brief commentary (2019)
Moller, Naomi Petra; Ryan, Gemma; Rollings, Jasmine and Barkham, Michael
BMC Psychiatry, 19, Article 252(1)


Counselling formerly heterosexually partnered gay fathers raised with religion (2019)
Earley, Eoin; Clarke, Victoria and Moller, Naomi
British Journal of Guidance and Counselling ((Early Access))


[Special Issue Editorial] New Frontiers of Family: LGBTQ People Pushing Back the Boundaries of Family (2018-12-01)
Tasker, Fiona; Moller, Naomi; Clarke, Victoria and Hayfield, Nikki
Journal of Family Issues, 39(18) (pp. 4127-4132)


Receiving, or ‘Adopting’, Donated Embryos to Have Children: Parents Narrate and Draw Kinship Boundaries (2018-09)
Tasker, Fiona; Gubello, Alessio; Clarke, Victoria; Moller, Naomi; Nahman, Michal and Willcox, Rachel
Geneaology, 2, Article 25(3)


How should we evaluate research on counselling and the treatment of depression? A case study on how NICE’s draft 2018 guideline considered what counts as best evidence (2017-12)
Barkham, Michael; Moller, Naomi P. and Pybis, Joanne
Counselling and Psychotherapy Research, 17(4) (pp. 253-268)


The anorexia nervosa experience: Shame, Solitude and Salvation (2017-06)
Rance, Nicola; Clarke, Victoria and Moller, Naomi
Counselling and Psychotherapy Research, 17(2) (pp. 127-136)


‘Eating disorders are not about food, they’re about life:’ Client perspectives on anorexia nervosa treatment (2017-04-01)
Rance, Nicola; Moller, Naomi P and Clarke, Victoria
Journal of Health Psychology, 22(5) (pp. 582-594)


Family therapy ‘lite’? How family counsellors conceptualise their primary care family work (2017)
Smith, Harriet; Moller, Naomi P. and Vossler, Andreas
British Journal of Guidance & Counselling, 45(5) (pp. 562-572)


Barriers to counselling experienced by British South Asian women: A thematic analysis exploration (2016-09)
Moller, Naomi; Burgess, Victoria and Jogiyat, Zainab
Counselling and Psychotherapy Research, 16(3) (pp. 201-210)


‘We argue a lot and don’t talk with each other’: How distressed are families when seeking Relate family counselling? (2015-03)
Vossler, Andreas and Moller, Naomi
Counselling and Psychotherapy Research, 15(1) (pp. 12-20)


Defining infidelity in research and couple counseling: a qualitative study (2015)
Moller, Naomi and Vossler, Andreas
Journal of Sex and Marital Therapy, 41(5) (pp. 487-497)


“If I See Somebody …. Therapist or Anything, I’ll Immediately Scope Them Out”: Anorexia Nervosa Clients’ Perceptions of Their Therapist’s Body (2014-04)
Rance, Nicola M.; Clarke, Victora and Moller, Naomi P.
Eating Disorders: The Journal of Treatment and Prevention, 22(2) (pp. 111-120)


‘The relationship past can’t be the future’: couple counsellors’ experiences of working with infidelity (2014)
Vossler, Andreas and Moller, Naomi
Sexual and Relationship Therapy, 29(4) (pp. 424-435)


The good, the bad and the uncertainty: Trainees' perceptions of the personal development group (2013-12)
Moller, Naomi P. and Rance, Nicola
Counselling and Psychotherapy Research, 13(4) (pp. 282-289)


Qualitative Story Completion: A method with exciting promise (2018)
Braun, Virginia; Clarke, Victoria; Hayfield, Nikki; Moller, Naomi and Tischner, Irmgard
In: Liamputtong, Pranee ed. Innovative Research Methods in Health Social Sciences. Research Methods in Health Social Sciences (3) ((In press))
ISBN : 978-981-10-4291-1 | Publisher : Springer | Published : Singapore


Once Upon A Time…: Story Completion Methods (2017-03)
Clarke, Victoria; Hayfield, Nikki; Moller, Naomi and Tischner, Irmgard
In: Braun, Virginia; Clarke, Victoria and Gray, Debra eds. Collecting Qualitative Data: A Practical Guide to Textual, Media and Virtual Techniques (pp. 45-70)
ISBN : 9781107662452 | Publisher : Cambridge University Press | Published : Cambridge


Setting the scene: Why research matters (2014-10)
Vossler, Andreas; Moller, Naomi and Cooper, Mick
In: Vossler, Andreas and Moller, Naomi eds. The Counselling and Psychotherapy Research Handbook (pp. 3-16)
ISBN : 9781446255278 | Publisher : Sage


Attitudes to and perceptions of research (2014-10)
Vossler, Andreas and Moller, Naomi
In: Vossler, Andreas and Moller, Naomi eds. The Counselling and Psychotherapy Research Handbook (pp. 17-30)
Publisher : Sage


Next steps – Building on and using research in training and practice (2014-10)
Stratton, Peter; Moller, Naomi and Vossler, Andreas
In: Vossler, Andreas and Moller, Naomi eds. The Counselling and Psychotherapy Research Handbook (pp. 257-273)
ISBN : 9781446255278 | Publisher : Sage


The Counselling and Psychotherapy Research Handbook (2014-10-16)
Vossler, Andreas and Moller, Naomi eds.
ISBN : 9781446255261 | Publisher : Sage | Published : London